Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

trying to create a new account for the new firefox sync.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by philipp

lukrecija
lukrecija
more options

I attempted to update to new firefox sync. I followed instructions for step 1 to unlink devices from old sync. Then proceeded to create a firefox account by choosing Sign in to sync. After I chose Get Started, Error appeared stating that Firefox is working on it. I know nothing about computers. I wish that there was a phone number to speak to a live person.

I attempted to update to new firefox sync. I followed instructions for step 1 to unlink devices from old sync. Then proceeded to create a firefox account by choosing Sign in to sync. After I chose Get Started, Error appeared stating that Firefox is working on it. I know nothing about computers. I wish that there was a phone number to speak to a live person.

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, do you prohibit the saving of cookies or third-party cookies in your firefox privacy options? as far as i'm aware they'd need to be enabled for the firefox accounts signup page to function...