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how do you stop firefox from freezing

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by FredMcD

Caryn29
Caryn29
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when i try to click onto something it freezes up and shows firefox not responding on top bar. then i have to shut computer down and start all over again. what do i do?

when i try to click onto something it freezes up and shows firefox not responding on top bar. then i have to shut computer down and start all over again. what do i do?

All Replies (1)

FredMcD
FredMcD
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Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?