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Firefox crashes

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  • Last reply by FredMcD

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crashes ID: bp-578ecec7-dad6-4633-b8c2-74e3a2150729

The Firefox, when i start, anything, with or without operation, after 5 seconds, to crash. Safe Mode, the Firefox, even if the start-up, as well, after 5 seconds, to crash. Several times, version up, was repeated a version down, in any version, crash followed, and if what I, and whether the use without a crash, you do not know. In another again, this Mac, and whether Firefox is not available? Something, if there is a way, please let me know.

[MACHINE SPEC] Mac OS 10.6.8 firefox 38.0

[ERROR DETAIL] Process: firefox [531] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 38.0 (3815.5.8) Code Type: X86 (Native) Parent Process: launchd [94]

[CRASH REPORT] AdapterDeviceID: 0x 869 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:38.0 BuildID: 20150508094354 CrashTime: 1438176006 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1431446499 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 869GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 283 StartupTime: 1438175943 Theme: classic/1.0 Throttleable: 1 URL: https://www.mozilla.org/ja/firefox/38.0/firstrun/ Vendor: Mozilla Version: 38.0 useragent_locale: ja-JP-mac

crashes ID: bp-578ecec7-dad6-4633-b8c2-74e3a2150729 The Firefox, when i start, anything, with or without operation, after 5 seconds, to crash. Safe Mode, the Firefox, even if the start-up, as well, after 5 seconds, to crash. Several times, version up, was repeated a version down, in any version, crash followed, and if what I, and whether the use without a crash, you do not know. In another again, this Mac, and whether Firefox is not available? Something, if there is a way, please let me know. [MACHINE SPEC] Mac OS 10.6.8 firefox 38.0 [ERROR DETAIL] Process: firefox [531] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 38.0 (3815.5.8) Code Type: X86 (Native) Parent Process: launchd [94] [CRASH REPORT] AdapterDeviceID: 0x 869 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:38.0 BuildID: 20150508094354 CrashTime: 1438176006 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1431446499 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 869GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 283 StartupTime: 1438175943 Theme: classic/1.0 Throttleable: 1 URL: https://www.mozilla.org/ja/firefox/38.0/firstrun/ Vendor: Mozilla Version: 38.0 useragent_locale: ja-JP-mac

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The crash report flagged these programs;

Signature hang

Process Type plugin; Shockwave Flash Version:17.0.0.169

CoreText

libFontRegistry.dylib = Mac /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/

This is for Sumo's; Related Bugs

984447 VERIFIED FIXED Hangs in fork() with Java plugin which spawn hungry zombie processes, caused by bug in jemalloc


Security Issue: Update your Flash Player Version 18.0.0.209
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration