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Install and Sync Fail

Posted

I am having a couple different issues here. First is after I refreshed Firefox due to sluggish performance

I noticed things were not syncing completely, so I signed out of sync intending to sign back in. Problem is I run into the following error message when I try to sign back in

Secure Connection Failed

An error occurred during a connection to accounts.firefox.com. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I've uninstalled and reinstalled Firefox multiple times trying to cure this problem but it persists. So I thought it might be a bug in the current release of the software. So I tried downloading a beta and a Nightly release. This is when I run into my next problems. I cannot get either of these early releases to even install. The beta release 40.0b6 begins to install but gives me a download interrupted message right towards the end of install. While other early releases 40.0b4, 40.0b7, 42.0a1 deny me access with a message of: Windows cannot access the specific device, path or file. You may not have the appropriate permissions to access the item. I am running an Insider build of Windows 10 but the issue is isolated to one machine and does not pop up on other machines running nearly identical configurations and only popped up recently. It would be great if I could at least get sync to work as I am lost without it!

I am having a couple different issues here. First is after I refreshed Firefox due to sluggish performance I noticed things were not syncing completely, so I signed out of sync intending to sign back in. Problem is I run into the following error message when I try to sign back in Secure Connection Failed An error occurred during a connection to accounts.firefox.com. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." I've uninstalled and reinstalled Firefox multiple times trying to cure this problem but it persists. So I thought it might be a bug in the current release of the software. So I tried downloading a beta and a Nightly release. This is when I run into my next problems. I cannot get either of these early releases to even install. The beta release 40.0b6 begins to install but gives me a download interrupted message right towards the end of install. While other early releases 40.0b4, 40.0b7, 42.0a1 deny me access with a message of: Windows cannot access the specific device, path or file. You may not have the appropriate permissions to access the item. I am running an Insider build of Windows 10 but the issue is isolated to one machine and does not pop up on other machines running nearly identical configurations and only popped up recently. It would be great if I could at least get sync to work as I am lost without it!
Attached screenshots

Modified by srlracing

Additional System Details

Installed Plug-ins

  • Google Update
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Shockwave Flash 18.0 r0

Application

  • Firefox 39.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0
  • Support URL: https://support.mozilla.org/1/firefox/39.0/WINNT/en-US/

Extensions

  • Avast Online Security 10.2.0.187 (wrc@avast.com)
  • HTTPS-Everywhere 5.0.7 (https-everywhere@eff.org)
  • Logitech SetPoint 6.5 ({F003DA68-8256-4b37-A6C4-350FA04494DF})
  • Advanced SystemCare Surfing Protection 2.0 (iobitascsurfingprotection@iobit.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0102
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 2ac3103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10240.16390
  • driverDate: 5-27-2015
  • driverDate2:
  • driverVersion: 9.17.10.4229
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d 1.1', u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: No
TalkingFirefox 6 solutions 73 answers

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