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Can't update adobe flash player

Posted

Im trying to update flash player through firefox. It starts the update process and gets to 50% then asks me to close Firefox which i do or have already done yet it keeps telling me to close firefox. This is driving me mad. What am I doing wrong?

Im trying to update flash player through firefox. It starts the update process and gets to 50% then asks me to close Firefox which i do or have already done yet it keeps telling me to close firefox. This is driving me mad. What am I doing wrong?

Chosen solution

Hi, see if you can do it from Adobe Flash Player.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • 20-20 3D Viewer for WEB - Mozilla Plug-In v5.0.94.0
  • Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
  • Google Update
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • np-mswmp
  • RealDownloader Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Shockwave Flash 18.0 r0
  • 5.1.40416.0
  • Toolbar Plugin
  • Unity Player 4.6.4f1
  • NPWLPG
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5126 solutions 22713 answers

hi bajonely, if you are having issues updating flash please try with adobe's offline installer instead that is available at https://www.adobe.com/products/flashplayer/distribution3.html (for firefox use the exe-installer for "plugin-based" browsers)

hi bajonely, if you are having issues updating flash please try with adobe's offline installer instead that is available at https://www.adobe.com/products/flashplayer/distribution3.html (for firefox use the exe-installer for "plugin-based" browsers)
Scribe 694 solutions 3350 answers

Chosen Solution

Hi, see if you can do it from Adobe Flash Player.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Hi, see if you can do it from [https://get.adobe.com/flashplayer/otherversions/ Adobe Flash Player.] ''If your question is resolved by this or another answer, please take a minute to let us know. Thank you.''
ew1 0 solutions 6 answers

I am having the same problem today, tried doing Flash from CNET downloads that connects to the Adobe site.No luck. Will try the other method when I get home. What is the underlying issue? THX

ETA:please try with adobe's offline installer instead that is available at https://www.adobe.com/products/flashplayer/distribution3.html (for firefox use the exe-installer for "plugin-based" browsers) THIS WORKED!!!!!!!!!!!!!!!!!!!

I am having the same problem today, tried doing Flash from CNET downloads that connects to the Adobe site.No luck. Will try the other method when I get home. What is the underlying issue? THX ETA:please try with adobe's offline installer instead that is available at https://www.adobe.com/products/flashplayer/distribution3.html (for firefox use the exe-installer for "plugin-based" browsers) THIS WORKED!!!!!!!!!!!!!!!!!!!

Modified by ew1

ew1 0 solutions 6 answers

Hi, thanks for the Mozilla thank you note but this is the person who shared a solution to an earlier question with similar issues:philipp Helpful Reply

hi bajonely, if you are having issues updating flash please try with adobe's offline installer instead that is available at https://www.adobe.com/products/flashplayer/distribution3.html (for firefox use the exe-installer for "plugin-based" browsers) Please thank him!

Hi, thanks for the Mozilla thank you note but this is the person who shared a solution to an earlier question with similar issues:philipp Helpful Reply hi bajonely, if you are having issues updating flash please try with adobe's offline installer instead that is available at https://www.adobe.com/products/flashplayer/distribution3.html (for firefox use the exe-installer for "plugin-based" browsers) Please thank him!