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Firefox crashes

Posted

Firefox crashes immediately upon attempting to launch, even in safe mode. If I do a clean install and remove all Caches & Application Support files, I can get the initial [import data] screen. I select "Do not import", and Firefox immediately crashes.

My most recent crash ID is bp-64493c28-0da6-4334-b09e-c9c422150714

Firefox crashes immediately upon attempting to launch, even in safe mode. If I do a clean install and remove all Caches & Application Support files, I can get the initial [import data] screen. I select "Do not import", and Firefox immediately crashes. My most recent crash ID is bp-64493c28-0da6-4334-b09e-c9c422150714

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.132 Safari/537.36

More Information

guigs 1072 solutions 11697 answers

I understand that this happens everytime. The bug with the same crash signature is looking for the steps to reproduce the crash.

Can you please share steps in the bug here: https://bugzilla.mozilla.org/show_bug.cgi?id=1172196

I understand that this happens everytime. The bug with the same crash signature is looking for the steps to reproduce the crash. Can you please share steps in the bug here: [https://bugzilla.mozilla.org/show_bug.cgi?id=1172196] ** [https://bugzilla.mozilla.org/page.cgi?id=etiquette.html Bugzilla Etiquette] ** [https://bugzilla.mozilla.org/page.cgi?id=voting.html Voting]