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Can not access "Drafts" folder. Receive msg "There appears to be a problem loading the message list".

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  • 2 have this problem
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  • Last reply by guigs

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When using "basic" FireFox, can access "Draft" folder but when I upgraded to current version, I get the message when I switch to laptop from deskside I normally use. I do see count of items in "Drafts" go up and down when I create email and then send but I can not open the folder. This started on deskside computer about 2 weeks ago out of nowhere.

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Hi Tony, This sounds like a web compatibility issue, however you have not mentioned what webmail. I can recommend getting in contact with the web developer of the site if it also happens on other computers/networks.