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Can't access draft feature. Default says: is open in other tab or window

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

weissolga
weissolga
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When I try to open a recent draft I am blocked in some way. I get a default message that says the draft can't be opened because it is open in another window or tab. I have never had this happen and I don't know how to solve the problem.

When I try to open a recent draft I am blocked in some way. I get a default message that says the draft can't be opened because it is open in another window or tab. I have never had this happen and I don't know how to solve the problem.

All Replies (2)

guigs
guigs
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Hi weissolga , Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"