X
Tap here to go to the mobile version of the site.

Support Forum

Firefox not closing - 39.0

Posted

After updating to Firefox 39.0 suddenly from time to time the browser decides it wont close when you click on the X to do so.

Also, sometimes, after forcing the close either with "Control + Shift + Esc" and forcing Firefox to close, or by right clicking on the windows bar and closing Firefox, when it start, it does on a white page and not using the one I have set as default.

This happens on Windows 7 I have seen other people. I see people suggesting running on safe mod, or disabling the extension. But I want to know if anyone got a real fix for the problem, or if it's just that version 39 is bugged and will have the same problem anyway.

After updating to Firefox 39.0 suddenly from time to time the browser decides it wont close when you click on the X to do so. Also, sometimes, after forcing the close either with "Control + Shift + Esc" and forcing Firefox to close, or by right clicking on the windows bar and closing Firefox, when it start, it does on a white page and not using the one I have set as default. This happens on Windows 7 I have seen other people. I see people suggesting running on safe mod, or disabling the extension. But I want to know if anyone got a real fix for the problem, or if it's just that version 39 is bugged and will have the same problem anyway.

Additional System Details

Installed Plug-ins

  • Foxit Reader Plug-In For Firefox and Netscape
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.40.2 for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Raidcall plugin
  • Shockwave Flash 18.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0

More Information

FredMcD
  • Top 10 Contributor
4258 solutions 59626 answers

Next time you shut down, try this;

Press the Alt or F10 key to bring up the tool bar. Then File > Exit.

Next time you shut down, try this; Press the '''Alt''' or '''F10''' key to bring up the tool bar. Then '''File > Exit.'''