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Facebook videos wont play in Firefox

Posted

An error message comes up saying "Video Unavailable. We are having trouble playing this video. Learn More".

Its not a Flash problem.

Can anyone help?

An error message comes up saying "Video Unavailable. We are having trouble playing this video. Learn More". Its not a Flash problem. Can anyone help?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.11
  • Google Update
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • Next Generation Java Plug-in 11.45.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 18.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.5.146
  • 5.1.40416.0
  • VLC media player Web Plugin
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0

More Information

guigs 1072 solutions 11697 answers

Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see:

Please update your plugins to the latest version. Check to make sure you are up to date: *[https://www.mozilla.org/en-US/plugincheck/] If you see any issues also see: *[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
guigs 1072 solutions 11697 answers

As a work around I have also seen someone right click on the video and open in a new window to watch.

As a work around I have also seen someone right click on the video and open in a new window to watch.