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TB email keeps crashing and won't restart. The message is "not responding". currently using web based email only to access mail

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  • 1 has this problem
  • Last reply by christ1

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Using widows 8 and TB is up to date

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Try to start *Windows* in safe mode with networking enabled.

- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?