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Presonus Studio One will not let me play downloaded videos from unplug, message reads "The License Has Not Been Issued For this Computer", Sudio ONe Logo appear

myrabroussard
myrabroussard
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I downloaded a video from my own myspace page using the Firefox Unplug Addon. It saved to my files, but when I try to open it, I get a message that says, "A license has not been issued for this computer". When I click "ok", it brings me to the Presonus Sudio One block asking me to purchase a license now. Actually, a license has been issued for this computer, and I understand this is an issue with Presonus customers not getting properly established with the licensing of their product. But it should not stop me from playing my own videos on my own computer.

I downloaded a video from my own myspace page using the Firefox Unplug Addon. It saved to my files, but when I try to open it, I get a message that says, "A license has not been issued for this computer". When I click "ok", it brings me to the Presonus Sudio One block asking me to purchase a license now. Actually, a license has been issued for this computer, and I understand this is an issue with Presonus customers not getting properly established with the licensing of their product. But it should not stop me from playing my own videos on my own computer.

Chosen solution

Sorry, never heard of that software before. How are Firefox users able to listen to the music that is created b that software. A specific DRM package? A specific plugin?

Like maybe Adobe Flash?

It seems that you have two Flash plugins for Firefox. Not a good idea as it can confuse Firefox. Try getting rid of the older version. Shockwave Flash 17.0 r0 Shockwave Flash 16.0 r0

Have you tried getting support via the PreSonus fora? https://forums.presonus.com/

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All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Sorry, never heard of that software before. How are Firefox users able to listen to the music that is created b that software. A specific DRM package? A specific plugin?

Like maybe Adobe Flash?

It seems that you have two Flash plugins for Firefox. Not a good idea as it can confuse Firefox. Try getting rid of the older version. Shockwave Flash 17.0 r0 Shockwave Flash 16.0 r0

Have you tried getting support via the PreSonus fora? https://forums.presonus.com/