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Firefox now does not open at all, even in Safe mode

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Firefox now does not open at all, even in Safe mode Crash ID: bp-f391c866-74f5-4f41-af8a-d02d52150616

Firefox now does not open at all, even in Safe mode Crash ID: bp-f391c866-74f5-4f41-af8a-d02d52150616

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.81 Safari/537.36 OPR/30.0.1835.59

More Information

the-edmeister
  • Top 25 Contributor
  • Moderator
5433 solutions 40564 answers

Are you running Sophos Anti-Virus? That crash appears to be related to Sophos Web Intelligence.

Are you running Sophos Anti-Virus? That crash appears to be related to Sophos Web Intelligence.

Question owner

Hi

I removed Sophos. It still crashes. Crash ID: bp-1abf104a-a8ad-4324-a384-7aa882150616 Crash ID: bp-b52fa026-5e83-48cb-874c-36ef72150616

should I send any more Crash IDs

Hi I removed Sophos. It still crashes. Crash ID: bp-1abf104a-a8ad-4324-a384-7aa882150616 Crash ID: bp-b52fa026-5e83-48cb-874c-36ef72150616 should I send any more Crash IDs

Modified by EBairead

John99 971 solutions 13138 answers

Please check for malware /questions/1067527#answer-742604

Please check for malware [/questions/1067527#answer-742604]