Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I was with fire fox and then for some reason it disapeared i am trying to re install but keeps rejecting my origina e mail adress and pass word

more options

I am not sure what i have to do as stated i was wth firefox lost it for some reason now i would like it be re installed

All Replies (1)

more options

You don't need to input an email address and password to be able to install or to use Firefox. Please explain (or provide a screenshot) of where you are seeing that email address and password "form".


See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.