Firefox issues continue. Is there a fix?
Firefox locks up, Firefox Not Responding, Blue circle spins.
I've done everything on the Troubleshooting page including reinstalling.
No problem using another browser. Help! I prefer Firefox!
Thank you in advance for your help.
All Replies (4)
What was Firefox doing at the time?
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
Thanks for your reply. I've been away from my PC for a few days, so just getting back to this now.
In Safe Mode, it seems to run smoothly. Now what? When I return to standard Firefox it continues.
In standrd mode, it hold up, blue circle spins, runs exceptionally slowly. Then I restart it and it's good for about 10-15 minutes, then same thing. Seems to be worse when on facebook, but these problems happen on gmail as well as other pages.
Update: While in Safe Mode, the message appears: Firefox Not Responding, and what follows; locks up, blue circle spins. However, after 5or 6 seconds it self corrected.
Lets start with this;
Update your Flash Player Version 18.0.0.160
https://www.adobe.com/products/flashplayer/distribution3.html
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.