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.pdf files in new tab appear as a white page. I't doesn't show pdf's

Posted

what should I do? help pls :=)

what should I do? help pls :=)

Additional System Details

Installed Plug-ins

  • npbyond
  • Foxit Reader Plug-In For Firefox and Netscape
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.71.2 for Mozilla browsers
  • NPWLPG
  • RealPlayer Download Plugin
  • This plug-in enables downloading of HTML5 videos
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 17.0 r0
  • Soda PDF 3D Reader
  • Thinclient_v1.0.6.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:37.0) Gecko/20100101 Firefox/37.0

More Information

guigs 1072 solutions 11697 answers

Helpful Reply

Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see:

Next, in your profile delete the "mimetype" file to reset what Firefox does with applications.

Does this happen many different pdfs? If not, can you please provide an example, this can be passed to the pdf.js team to test.

Please update your plugins to the latest version. Check to make sure you are up to date: *[https://www.mozilla.org/en-US/plugincheck/] If you see any issues also see: *[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] Next, in your profile delete the "mimetype" file to reset what Firefox does with applications. Does this happen many different pdfs? If not, can you please provide an example, this can be passed to the pdf.js team to test.

Question owner

guigs2 said

Please update your plugins to the latest version. Check to make sure you are up to date: If you see any issues also see: Next, in your profile delete the "mimetype" file to reset what Firefox does with applications. Does this happen many different pdfs? If not, can you please provide an example, this can be passed to the pdf.js team to test.

I could only update java and adobe flash player

don't even have an adobe reader or foxit reader plugin if thats what I need

It happens with every pdf

idk where the mimetype thing is (whats it for anyway and where is it)

thanks for replying so much :)

''guigs2 [[#answer-739560|said]]'' <blockquote> Please update your plugins to the latest version. Check to make sure you are up to date: *[https://www.mozilla.org/en-US/plugincheck/] If you see any issues also see: *[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] Next, in your profile delete the "mimetype" file to reset what Firefox does with applications. Does this happen many different pdfs? If not, can you please provide an example, this can be passed to the pdf.js team to test. </blockquote> I could only update java and adobe flash player don't even have an adobe reader or foxit reader plugin if thats what I need It happens with every pdf idk where the mimetype thing is (whats it for anyway and where is it) thanks for replying so much :)
jscher2000
  • Top 10 Contributor
8837 solutions 72222 answers

What is Firefox set to for PDFs? You can check that here:

"3-bar" menu button (or Tools menu) > Options > Applications

This list takes several moments to load. In the search box above the list, type or paste pdf and pause while Firefox filters the list.

What do you have on the right side next to "Portable Document Format (PDF)"?


Your "More System Details" lists a plugin named "Soda PDF 3D Reader" which I do not recognize. Does that sound like something you installed to read PDFs? If it doesn't work, you could disable its browser integration feature. See:

What is Firefox set to for PDFs? You can check that here: "3-bar" menu button (or Tools menu) > Options > Applications This list takes several moments to load. In the search box above the list, type or paste '''pdf''' and pause while Firefox filters the list. What do you have on the right side next to "Portable Document Format (PDF)"? ---- Your "More System Details" lists a plugin named "Soda PDF 3D Reader" which I do not recognize. Does that sound like something you installed to read PDFs? If it doesn't work, you could disable its browser integration feature. See: * Main product page: http://sodapdf.com/products/free-pdf-reader * Disabling browser integration: http://sodapdf.com/support/center/customer/portal/articles/1314154-how-do-i-disable-soda-pdf-s-add-ons-

Question owner

jscher2000 said

What is Firefox set to for PDFs? You can check that here: "3-bar" menu button (or Tools menu) > Options > Applications This list takes several moments to load. In the search box above the list, type or paste pdf and pause while Firefox filters the list. What do you have on the right side next to "Portable Document Format (PDF)"?

Your "More System Details" lists a plugin named "Soda PDF 3D Reader" which I do not recognize. Does that sound like something you installed to read PDFs? If it doesn't work, you could disable its browser integration feature. See:

says "preview in firefox" and the icon is the unknown icon type, i can change preview to use foxit reader

I downloaded soda pdf for .cbr files, comic reading

''jscher2000 [[#answer-741173|said]]'' <blockquote> What is Firefox set to for PDFs? You can check that here: "3-bar" menu button (or Tools menu) > Options > Applications This list takes several moments to load. In the search box above the list, type or paste '''pdf''' and pause while Firefox filters the list. What do you have on the right side next to "Portable Document Format (PDF)"? ---- Your "More System Details" lists a plugin named "Soda PDF 3D Reader" which I do not recognize. Does that sound like something you installed to read PDFs? If it doesn't work, you could disable its browser integration feature. See: * Main product page: http://sodapdf.com/products/free-pdf-reader * Disabling browser integration: http://sodapdf.com/support/center/customer/portal/articles/1314154-how-do-i-disable-soda-pdf-s-add-ons- </blockquote> says "preview in firefox" and the icon is the unknown icon type, i can change preview to use foxit reader I downloaded soda pdf for .cbr files, comic reading
jscher2000
  • Top 10 Contributor
8837 solutions 72222 answers

Thank you for the additional information.

Firefox's built-in PDF viewer ("Preview in Firefox") should not show a blank page (incorrect perhaps, but not completely blank). It's possible that the document is not loading for some reason or possibly the viewer is being broken by an add-on.

Does it work to change to a different viewer?

Thank you for the additional information. Firefox's built-in PDF viewer ("Preview in Firefox") should not show a blank page (incorrect perhaps, but not completely blank). It's possible that the document is not loading for some reason or possibly the viewer is being broken by an add-on. Does it work to change to a different viewer?

Question owner

jscher2000 said

Thank you for the additional information. Firefox's built-in PDF viewer ("Preview in Firefox") should not show a blank page (incorrect perhaps, but not completely blank). It's possible that the document is not loading for some reason or possibly the viewer is being broken by an add-on. Does it work to change to a different viewer?

Thank YOU both for helping :)

when I change "Preview in firefox" to "use foxit reader" it starts downloading the file instead of showing it in firefox, i want to see it in ff :(

''jscher2000 [[#answer-741302|said]]'' <blockquote> Thank you for the additional information. Firefox's built-in PDF viewer ("Preview in Firefox") should not show a blank page (incorrect perhaps, but not completely blank). It's possible that the document is not loading for some reason or possibly the viewer is being broken by an add-on. Does it work to change to a different viewer? </blockquote> Thank YOU both for helping :) when I change "Preview in firefox" to "use foxit reader" it starts downloading the file instead of showing it in firefox, i want to see it in ff :(

Modified by projectfear22

jscher2000
  • Top 10 Contributor
8837 solutions 72222 answers

Does the Soda 3D PDF plugin appear as an option in the application settings? If so, and you try that, does it work?

Also, are you avoiding Adobe Reader? It includes a plugin to view PDFs in the browser. If you want to try it, you can get version 11 from this page (the new DC version has a very different interface, so if you are used to older versions, 11 probably is an easier transition): http://get.adobe.com/reader/enterprise/

Does the Soda 3D PDF plugin appear as an option in the application settings? If so, and you try that, does it work? Also, are you avoiding Adobe Reader? It includes a plugin to view PDFs in the browser. If you want to try it, you can get version 11 from this page (the new DC version has a very different interface, so if you are used to older versions, 11 probably is an easier transition): http://get.adobe.com/reader/enterprise/

Question owner

jscher2000 said

Does the Soda 3D PDF plugin appear as an option in the application settings? If so, and you try that, does it work? Also, are you avoiding Adobe Reader? It includes a plugin to view PDFs in the browser. If you want to try it, you can get version 11 from this page (the new DC version has a very different interface, so if you are used to older versions, 11 probably is an easier transition): http://get.adobe.com/reader/enterprise/

Nope only foxit, though maybe it would appear if I chosed use other but I want firefox to mainly preview it on it's own and use foxit when I download it, when I put it on Foxit, it doesn't preview the file but downloads it, which then can't be opened automatically cause I've moved Foxit onto D disk so firefox can't find it lol (what to do about this?)

how can I make preview in firefox work without reinstalling or restarting options?

''jscher2000 [[#answer-741421|said]]'' <blockquote> Does the Soda 3D PDF plugin appear as an option in the application settings? If so, and you try that, does it work? Also, are you avoiding Adobe Reader? It includes a plugin to view PDFs in the browser. If you want to try it, you can get version 11 from this page (the new DC version has a very different interface, so if you are used to older versions, 11 probably is an easier transition): http://get.adobe.com/reader/enterprise/ </blockquote> Nope only foxit, though maybe it would appear if I chosed use other but I want firefox to mainly preview it on it's own and use foxit when I download it, when I put it on Foxit, it doesn't preview the file but downloads it, which then can't be opened automatically cause I've moved Foxit onto D disk so firefox can't find it lol (what to do about this?) how can I make preview in firefox work without reinstalling or restarting options?

Question owner

jscher2000 said

Does the Soda 3D PDF plugin appear as an option in the application settings? If so, and you try that, does it work? Also, are you avoiding Adobe Reader? It includes a plugin to view PDFs in the browser. If you want to try it, you can get version 11 from this page (the new DC version has a very different interface, so if you are used to older versions, 11 probably is an easier transition): http://get.adobe.com/reader/enterprise/

also yes I'm avoiding adobe as Foxit has a simpler interface, looks prettier, has more options, uses less CPU or RAM and it doesn't get "text block errors", with "text block" I mean a cube, when I used Adobe and printed something it ended up being cubes instead of text

''jscher2000 [[#answer-741421|said]]'' <blockquote> Does the Soda 3D PDF plugin appear as an option in the application settings? If so, and you try that, does it work? Also, are you avoiding Adobe Reader? It includes a plugin to view PDFs in the browser. If you want to try it, you can get version 11 from this page (the new DC version has a very different interface, so if you are used to older versions, 11 probably is an easier transition): http://get.adobe.com/reader/enterprise/ </blockquote> also yes I'm avoiding adobe as Foxit has a simpler interface, looks prettier, has more options, uses less CPU or RAM and it doesn't get "text block errors", with "text block" I mean a cube, when I used Adobe and printed something it ended up being cubes instead of text
jscher2000
  • Top 10 Contributor
8837 solutions 72222 answers

Does "Preview in Firefox" work in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. Here's how to test:

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Then try some PDFs. To exit Safe Mode and return to normal, exit out of Firefox and start it up without holding down the Shift key.

More info: Troubleshoot Firefox issues using Safe Mode.

Does "Preview in Firefox" work in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. Here's how to test: ''If Firefox is not running:'' Hold down the Shift key when starting Firefox. ''If Firefox is running:'' You can restart Firefox in Safe Mode using either: * "3-bar" menu button > "?" button > Restart with Add-ons Disabled * Help menu > Restart with Add-ons Disabled and OK the restart. ''Both scenarios:'' A small dialog should appear. Click "Start in Safe Mode" (''not'' Refresh). Then try some PDFs. To exit Safe Mode and return to normal, exit out of Firefox and start it up without holding down the Shift key. More info: [[Troubleshoot Firefox issues using Safe Mode]].