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Why do I not see the Sync Tab on my Android device?

Posted

I have version Firefox 38.0.5 on my computer and the current version of Firefox on my phone. So far, I have used Firefox Sync to get my tabs opened on my computer through the History option, no problem there.. however, I am having trouble getting the Sync Tab option to come up on my Android device. The phone currently has the General and Private tab options only. I would like to know if this is an easy fix or a compatibility issue with my phone.

I have 1) updated firefox 2) synced, de-synced on both devices 3) restarted both devices numerous times

I have version Firefox 38.0.5 on my computer and the current version of Firefox on my phone. So far, I have used Firefox Sync to get my tabs opened on my computer through the History option, no problem there.. however, I am having trouble getting the Sync Tab option to come up on my Android device. The phone currently has the General and Private tab options only. I would like to know if this is an easy fix or a compatibility issue with my phone. I have 1) updated firefox 2) synced, de-synced on both devices 3) restarted both devices numerous times

Additional System Details

Installed Plug-ins

Phone - Samsung Galaxy 6 edge - Android v 5.0.2 Addons- Ghostery 5.4.5.1, LastPass 3.1.1.1, OpenH246 Video Codec provided by Cisco Systems, Inc. 1.3

Computer Plugins - Microsoft Office 2013, OpenH264 Video Codec "" 1.4, Primetime Content Decryption Module provided by Adobe 10, Shockwave Flash 17.0.0.0.188, Adobe Acrobat 11.0.11.18, Google Update 1.3.27.5, Intel Identity Protection, iTunes Application Detector 1.0.1.1, NPLastPass, NVIDIA 3D VISION, Raidcall plugin.

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0

More Information

guigs 1072 solutions 11697 answers

Hi StrangeLoop, I am happy to help, synced tabs show up when there is another device that currently has open tabs and is currently syncing.

Two things that need to be enabled on the mobile device:

  1. Go into Android Accounts and make sure that Auto-Sync is enabled in Data Usage
  2. Make sure that Tabs are enabled in the sync settings

Also check to make sure that on your new tab page that you have synced tabs checked to show up. This will be in the customize settings,.

Hi StrangeLoop, I am happy to help, synced tabs show up when there is another device that currently has open tabs and is currently syncing. Two things that need to be enabled on the mobile device: # Go into Android Accounts and make sure that Auto-Sync is enabled in Data Usage #Make sure that Tabs are enabled in the sync settings Also check to make sure that on your new tab page that you have synced tabs checked to show up. This will be in the customize settings,.