Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Downloads (e.g., for applications) come through as binary files.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by guigs

susansinger
susansinger
more options

Sometimes, but not always, I will download something from the Internet. It might be an .exe or a .dmg or a media file. Instead of coming through in a usable format, though, it will arrive as a binary file.

Today, there was a warning about a Skype "bug" that caused crashes. The recommendation was to immediately download a new version of Skype. This .dmg came through in binary - I had to use Safari in order to download the new version of Skype.

I'm unable to find a setting to cure the problem, so I'm hoping you can help me out. Thanks in advance!

Sometimes, but not always, I will download something from the Internet. It might be an .exe or a .dmg or a media file. Instead of coming through in a usable format, though, it will arrive as a binary file. Today, there was a warning about a Skype "bug" that caused crashes. The recommendation was to immediately download a new version of Skype. This .dmg came through in binary - I had to use Safari in order to download the new version of Skype. I'm unable to find a setting to cure the problem, so I'm hoping you can help me out. Thanks in advance!

All Replies (1)

guigs
guigs
more options

Please first make sure that all of your plugins and extensions are up to date. Then make sure that there are no firewalls or antivirus that might be affecting your downloads.

What to do if you can't download or save files