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Audio in youtube videos slowly go out of sink as the video plays.

Posted

I updated Firefox on my computer not to long ago and after I did so all the youtube videos audio slowly goes out of sink. I've tried playing the same videos on other web bowers with out any problems. I've also tried running Firefox in safe mode and trying the Refresh option with out any luck. I am running Firefox on Windows 7 Service Pack 1 and everything is up to date it as well.

I updated Firefox on my computer not to long ago and after I did so all the youtube videos audio slowly goes out of sink. I've tried playing the same videos on other web bowers with out any problems. I've also tried running Firefox in safe mode and trying the Refresh option with out any luck. I am running Firefox on Windows 7 Service Pack 1 and everything is up to date it as well.

Chosen solution

I was able to fix the problem by reinstalling both firefox and my audio drivers.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.14
  • PlayNow Plugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.45.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 17.0 r0
  • 5.1.40416.0
  • VLC media player Web Plugin 2.0.6
  • iTunes Detector Plug-in

Application

  • Firefox 38.0.5
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
  • Support URL: https://support.mozilla.org/1/firefox/38.0.5/WINNT/en-US/

Extensions

  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Adobe Contribute Toolbar 6.1 ({01A8CA0A-4C96-465b-A49B-65C46FAD54F9}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 670
  • adapterDescription2: Intel(R) HD Graphics
  • adapterDeviceID: 0x1189
  • adapterDeviceID2: 0x0102
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterRAM: 2048
  • adapterRAM2: Unknown
  • adapterSubsysID: 26783842
  • adapterSubsysID2: 0000000c
  • adapterVendorID: 0x10de
  • adapterVendorID2: 0x8086
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17292
  • driverDate: 5-11-2015
  • driverDate2: 12-12-2012
  • driverVersion: 9.18.13.5286
  • driverVersion2: 9.17.10.2932
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 670 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
guigs 1072 solutions 11697 answers
First please try: *[[Fix common audio and video issues]]

Question owner

Hello and thank you for the response. Unfortunately no it did not fix the problem.

Hello and thank you for the response. Unfortunately no it did not fix the problem.

Chosen Solution

I was able to fix the problem by reinstalling both firefox and my audio drivers.

I was able to fix the problem by reinstalling both firefox and my audio drivers.