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firefox freezing since a couple of versions

Posted

I have other things to do than debuging FF. I need my add-ons and plugins to be productive! Starting in Safe Mode and looking at the Task Manager to see what is happening.. no thank you.

FireFox is mature enough for you to start supplying us tools that would track CPU and RAM use per window/tab as well as tracking the health and resources use by the add-ons, plugins, script, appearance...

when will we have to long overdue tools?

not to mention that when FF38 freeze and that I have to restart it, it does not register on the heath report (last crash shown on may 21). I am getting so piss-off and loosing so much time in my day to day work that I am thinking seriously about moving to IE or Chrome... coming from a Netscape 2 user that NEVER used another browser...

and in top of that I am experiencing problems in Android... problems and compatibility problems that I do not experience when using the default browser and Dauphin...

WHAT IS HAPPENING with Mozilla????????

I have other things to do than debuging FF. I need my add-ons and plugins to be productive! Starting in Safe Mode and looking at the Task Manager to see what is happening.. no thank you. FireFox is mature enough for you to start supplying us tools that would track CPU and RAM use per window/tab as well as tracking the health and resources use by the add-ons, plugins, script, appearance... when will we have to long overdue tools? not to mention that when FF38 freeze and that I have to restart it, it does not register on the heath report (last crash shown on may 21). I am getting so piss-off and loosing so much time in my day to day work that I am thinking seriously about moving to IE or Chrome... coming from a Netscape 2 user that NEVER used another browser... and in top of that I am experiencing problems in Android... problems and compatibility problems that I do not experience when using the default browser and Dauphin... WHAT IS HAPPENING with Mozilla????????

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.14
  • AllShare
  • GEPlugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • QQ2013 Chrome Plugin for Chrome V23.0.1271.64 or latest version
  • QQ2013 Firefox Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 17.0 r0
  • QQ QuickLogin Helper
  • VLC media player Web Plugin

Application

  • Firefox 38.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
  • Support URL: https://support.mozilla.org/1/firefox/38.0.1/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.9.1-signed ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom)
  • Avast Online Security 10.2.0.187 (wrc@avast.com)
  • Classic Theme Restorer 1.3.2.1-signed (ClassicThemeRestorer@ArisT2Noia4dev)
  • ColorfulTabs 27.5.1-signed ({0545b830-f0aa-4d7e-8820-50a4629a56fe})
  • Exif Viewer 2.00.1-signed (exif_viewer@mozilla.doslash.org)
  • FEBE 8.7.1-signed ({4BBDD651-70CF-4821-84F8-2B918CF89CA3})
  • Greasemonkey 3.2 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • Noia Fox options 3.0.1.1-signed (NoiaFoxoption@davidvincent.tld)
  • Outiiil 1.3 (ec8030f7-c20a-464f-9b0e-13a3a9e97384@jetpack)
  • TooManyTabs 1.4.7.1-signed (TooManyTabs@visibotech.com)
  • Skype Click to Call 7.4.0.9058 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 3000
  • adapterDescription2: AMD FirePro V4900 (ATI FireGL)
  • adapterDeviceID: 0x0122
  • adapterDeviceID2: 0x6749
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterRAM: Unknown
  • adapterRAM2: 1024
  • adapterSubsysID: 00000000
  • adapterSubsysID2: 0000000c
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x1002
  • clearTypeParameters: D [ Gamma: 2400 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 300 ] D [ Gamma: 2200 Pixel Structure: B ClearType Level: 100 Enhanced Contrast: 300 ]
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17292
  • driverDate: 1-29-2014
  • driverDate2: 3-9-2012
  • driverVersion: 9.17.10.3347
  • driverVersion2: 8.911.3.3000
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
ideato 893 solutions 6250 answers

Hello marcelx, for the FF38 freeze(slowdown), please wait until tomorrow, the new 38.0.5 solve the problem with certain graphics hardware.

thank you

Hello marcelx, for the FF38 freeze(slowdown), please wait until tomorrow, the new 38.0.5 solve the problem with certain graphics hardware. thank you

Question owner

version 38.0.5 hahahaha...

content inside tabs go BLACk then FF crash... what a fix!!!!

FireFox is mature enough for you to start supplying us tools that would track CPU and RAM use per window/tab as well as tracking the health and resources use by the add-ons, plugins, script, appearance...

when will we have those long overdue tools to help us debug FF?"

version 38.0.5 hahahaha... content inside tabs go BLACk then FF crash... what a fix!!!! ''FireFox is mature enough for you to start supplying us tools that would track CPU and RAM use per window/tab as well as tracking the health and resources use by the add-ons, plugins, script, appearance... when will we have those long overdue tools to help us debug FF?"

Question owner

crash again just now

crash again just now

Question owner

a real joke the build 38.0.5 another crash

it is time to move on... From Netscape 2.0 to FF30 something it was a nice a productive run but now... bye bye

a real joke the build 38.0.5 another crash it is time to move on... From Netscape 2.0 to FF30 something it was a nice a productive run but now... bye bye
cor-el
  • Top 10 Contributor
  • Moderator
17541 solutions 158619 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes ---- Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
jscher2000
  • Top 10 Contributor
8776 solutions 71744 answers

You can give suggestions for new features on this site: https://input.mozilla.org/feedback

Another common cause of freezes due to unresponsive scripts on Windows 7 is the protected mode feature of the Flash player plugin. That feature has security benefits, but seems to have serious compatibility issues on some systems. There is a hidden setting to disable it; I suggest trying this for a day to see whether it helps:

(A) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(B) In the search box above the list, type or paste flash and pause while the list is filtered

(C) Double-click the dom.ipc.plugins.flash.disable-protected-mode preference to switch its value from false to true.

This might not take effect until all Flash has been unloaded for a few minutes, or you close Firefox.

You can give suggestions for new features on this site: https://input.mozilla.org/feedback Another common cause of freezes due to unresponsive scripts on Windows 7 is the protected mode feature of the Flash player plugin. That feature has security benefits, but seems to have serious compatibility issues on some systems. There is a hidden setting to disable it; I suggest trying this for a day to see whether it helps: (A) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful. (B) In the search box above the list, type or paste '''flash''' and pause while the list is filtered (C) Double-click the '''dom.ipc.plugins.flash.disable-protected-mode''' preference to switch its value from false to true. This might not take effect until all Flash has been unloaded for a few minutes, or you close Firefox.