X
Tap here to go to the mobile version of the site.

Support Forum

Nightly 41.0a1 (2015-05-12) won't print to adobe pdf prnter. It used to and will still if I start up in safe modei. What's interfering with this?

Posted

Nightly used to print to my Adobe pdf printer. Within the past month or so it doesn't. The dialog box comes on and then it disappears. I can print to pdf if I start Nightly in safe mode but I don't know where to find out what doesn't start in safe mode to identify what's interfering with Adobe pdf. Any help would be appreciated.

Nightly used to print to my Adobe pdf printer. Within the past month or so it doesn't. The dialog box comes on and then it disappears. I can print to pdf if I start Nightly in safe mode but I don't know where to find out what doesn't start in safe mode to identify what's interfering with Adobe pdf. Any help would be appreciated.

Additional System Details

Installed Plug-ins

  • Creative Cloud Desktop Plugin.v_2_0_0_0
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Shockwave Flash 17.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:41.0) Gecko/20100101 Firefox/41.0

More Information

Machine Master 20 solutions 205 answers

Hello there,

It could be that there are some extensions / add-ons which are automatically turned off when your in Safe Mode, hence printing is working. When launching Firefox in normal view try to disable your extensions and see if that solves the issue.

If the above won't solve the issue then you can use "Refresh Firefox"

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Hope this helps!

Hello there, It could be that there are some extensions / add-ons which are automatically turned off when your in Safe Mode, hence printing is working. When launching Firefox in normal view try to disable your extensions and see if that solves the issue. If the above won't solve the issue then you can use [http://example.com "Refresh Firefox" ] https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Hope this helps!

Modified by Machine Master

Question owner

Thanks. If I go to Tools--Add-Ons and select the extensions tab, there are not extensions listed. There are a number of plug-ins in the plug-ins tab. Could these be causing the problem?

Thanks. If I go to Tools--Add-Ons and select the extensions tab, there are not extensions listed. There are a number of plug-ins in the plug-ins tab. Could these be causing the problem?
Machine Master 20 solutions 205 answers

Sure you can start disabling those and see if the issue still persists.

Also, reinstalling Firefox could be an option to reset the settings back to default status.

Sure you can start disabling those and see if the issue still persists. Also, reinstalling Firefox could be an option to reset the settings back to default status.
James
  • Moderator
1596 solutions 11250 answers

The May 12 Nightly build is old as the Nightly and also Aurora channel builds gets checkins almost everyday so therefore there is a update each of those days. Sometimes there can be issues as a result until problem checkin(s) is fixed or reverted.

If you using the unstable Nightly simply for Win64 then try the Win64 builds on Beta channel instead for stability.

The May 12 Nightly build is old as the Nightly and also Aurora channel builds gets checkins almost everyday so therefore there is a update each of those days. Sometimes there can be issues as a result until problem checkin(s) is fixed or reverted. If you using the unstable Nightly simply for Win64 then try the Win64 builds on Beta channel instead for stability.

Modified by James

cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 157978 answers

You can check for issues with e10s and hardware acceleration.

Note that the Nightly alpha builds can get broken at any time, so only use these builds if you are ready for it and know how to deal with bugs and regressions and make sure that you have a release (or beta) version with a separate profile installed as a fallback.

You can check for issues with e10s and hardware acceleration. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes Note that the Nightly alpha builds can get broken at any time, so only use these builds if you are ready for it and know how to deal with bugs and regressions and make sure that you have a release (or beta) version with a separate profile installed as a fallback.

Question owner

Thanks so much to all for everyone's help. It see that I'm using a developer version of the Nightly browser. Actually, when I finally converted over to 64 bit windows I wanted to get a 64 bit version of Firefox and my internet search led me to the Nightly download page. Is there a 64-bit version of Firefox? If not, can you direct me to the most stable version of Nightly?

Though I can print to Adobe by starting Nightly in sage mode, I still can't after disabling all of the Nightly plug-ins.

Thanks so much to all for everyone's help. It see that I'm using a developer version of the Nightly browser. Actually, when I finally converted over to 64 bit windows I wanted to get a 64 bit version of Firefox and my internet search led me to the Nightly download page. Is there a 64-bit version of Firefox? If not, can you direct me to the most stable version of Nightly? Though I can print to Adobe by starting Nightly in sage mode, I still can't after disabling all of the Nightly plug-ins.
James
  • Moderator
1596 solutions 11250 answers

As I said try the Beta builds (where there are Win64) for more stability. Also on Aurora (developer edition). Release, Beta, Aurora, and Nightly.

https://www.mozilla.org/beta

There are no Win64 for Release yet.

As I said try the Beta builds (where there are Win64) for more stability. Also on Aurora (developer edition). Release, Beta, Aurora, and Nightly. https://www.mozilla.org/beta There are no Win64 for Release yet.