Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

except 3rd party cookies

  • 14 replies
  • 3 have this problem
  • 23 views
  • Last reply by jscher2000

more options

I have only 1 website I go to that will not let me because it says I have to except 3rd party cookies, so I do...but then next time I have to do it again!!

All Replies (14)

more options

What web site? Can you post a public link?

What does the full message say?

Are you trying to say that Firefox does not save your options? https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

more options

When you are allowing third party cookies, are you going to the Privacy panel of the Options dialog and changing the setting there? Firefox should remember and retain that change until/unless you change it again.

This article lists some reasons that your preference changes could get lost between Firefox sessions: How to fix preferences that won't save.

Some external software also may undo settings changes between Firefox sessions or at Windows startup, including Advanced SystemCare, possibly CCleaner, and other programs with a browser protection or home page protection feature.

more options

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Site Preferences

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.

You can allow third-party cookies only from visited domains.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"

You can set the network.cookie.thirdparty.sessionOnly pref to true on the about:config page to make third-party cookies behave as session cookies that expire when you close Firefox.

more options

jscher2000 said

When you are allowing third party cookies, are you going to the Privacy panel of the Options dialog and changing the setting there? Firefox should remember and retain that change until/unless you change it again. This article lists some reasons that your preference changes could get lost between Firefox sessions: How to fix preferences that won't save. Some external software also may undo settings changes between Firefox sessions or at Windows startup, including Advanced SystemCare, possibly CCleaner, and other programs with a browser protection or home page protection feature.

yes I have both of those programs, maybe that is why... and yes I go to settings..

more options

FredMcD said

What web site? Can you post a public link? What does the full message say? Are you trying to say that Firefox does not save your options? https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

yes it goes back to block all 3rd party after restarting,.,.

more options

If my prior link did not help,

You may have a corrupt cookies.sqlite file.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the cookies.sqlite file. Then rename or delete it. Restart Firefox.

more options

will this delete any of my saved tabs, links at top or anything?

more options

The cookies.sqlite database only stores cookies, so renaming it to something like cookies.old should not affect anything else.

It also probably won't stop the changing of your settings, but if there is an issue with corrupted cookies, renaming the database and having Firefox build a new one will help with that.

more options

every time I change it back to always except 3rd party cookies it goes back

more options

I can't tell whether you went through the possibilities in the article I linked earlier: How to fix preferences that won't save.

more options

What do you mean with "every time I change it back to always except 3rd party cookies it goes back"?

Do the cookie settings change?

Can you attach a screenshot that shows your current cookie settings in "Options/Preferences > Privacy"?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Can you post a link so we can check the website?

Most websites work without the need to accept third-party cookies, so maybe something else is wrong.

more options

sorry I mean when ever I load the app I am using it makes me go to options and I have to switch to 'always' except 3rd party cookies..after I close firefox I will have to do it again..

more options

jscher2000 said

I can't tell whether you went through the possibilities in the article I linked earlier: How to fix preferences that won't save.

I do not want to do anything that will cause me to lose my links I have pinned to firefox or my open tabs. Thank u for the reply

more options

benny0147 said

jscher2000 said
I can't tell whether you went through the possibilities in the article I linked earlier: How to fix preferences that won't save.

I do not want to do anything that will cause me to lose my links I have pinned to firefox or my open tabs. Thank u for the reply

Okay, skip the Refresh and move to the second section of the article.