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Firefox crashes on any page that has a video on it.

  • 10 replies
  • 1 has this problem
  • 31 views
  • Last reply by cor-el

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d9b47299-c7a4-4edf-b4ad-84a582150524

All Replies (10)

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  • Firefox 38.0.1 Crash Report [@ msmpeg2vdec.dll@0x11f36a ]

That is a problem with msmpeg2vdec.dll that is probably part of Windows Media Foundation.

You can try to disable the HTML5 media player for some media types.

You can try to toggle these prefs to false on the about:config page with a double-click.

  • media.windows-media-foundation.enabled
  • media.directshow.enabled

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

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doesn't crash firefox now but won't play video. Flash videos crash flash plugin now.

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Your System Details shows you do not have flash installed.

Flash Player Version 17.0.0.188
https://www.adobe.com/products/flashplayer/distribution3.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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I reinstalled it before trying.

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cf503b3e-d3c5-432a-9383-60b3d2150526

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

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Submitted Crash Reports

a8944bbe-139e-45da-8fcd-7d71f1ad159f 2d532204-ae9c-4bfa-b2ed-0d6fe81d3e76 e133d81a-0962-48cd-9d54-99069397f13d fa1a7390-7c6f-4f7a-b1a8-a6e7722ce97b b8ce5544-3ca5-4ef3-ba01-f43de65ba627 cc9fe3a6-e681-4bfc-9fd1-7a81cf343e10 2b0d538e-6ada-45c8-89ee-ae165410ab69 642be9e6-f7c8-472d-b89c-1768263da61b 82e5c46d-7ceb-4ced-a638-142e829cb19b f3686c95-0e66-4322-b08a-118d16f04c46

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Oh I'm sorry you want the ones that have BP?

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Report ID bp-5972301c-26df-46f4-b5f4-f259e2150526 bp-9d33c811-1279-47a3-b031-3fe1c2150526 bp-cf503b3e-d3c5-432a-9383-60b3d2150526 bp-0cb9b28f-2517-4a0a-8c10-c3a502150526 bp-0112cef4-41c9-4fa2-a24f-10ad12150525 bp-26e3c228-127c-4c9f-95f5-d0f3d2150525 bp-a3eee550-cedc-40ee-b139-901212150526 bp-9729ea89-a8f6-4f56-8f42-e82de2150525 bp-c65d4782-8b38-41fa-9caa-9002a2150525 bp-cc11afe2-3a75-49e1-8443-e53222150525 bp-2e397093-973a-4d5d-9c9b-4481c2150525 bp-3c6b3cc3-613a-40e1-a487-e1fb72150525 bp-68359124-023a-4cdb-940e-090172150524 bp-79df91f9-b480-4a6e-b81e-114322150524 bp-d9b47299-c7a4-4edf-b4ad-84a582150524

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That are hangs in the Shockwave Flash plugin.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: