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Firefox crashes

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I am on a mac book pro (2 months old.)

When I visit my own website ( it causes my mac to crash. Initially I thought it was a problem with the site and got it checked but it is running fine on my colleague macbook.

When I visit the site firefox freezes, sometimes the images become "tiled" (random squares of the page all jumbled up) and other times it just makes my mac switch off completely.

This doesn't happen in safari so apple will not offer help.

This continues to happen in safe mode.

According to firefox my plug ins are up to date

All Replies (1)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)


Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.