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my mozilla browser becomes very slow after the recent update, even typing something is taking time to replicate, pls help in fixing this

Posted

my mozilla browser updated to 38.0.1 recently, after that it becomes very slow.

I tried started in safe mode, it'w works fine in safe mode. but in normal mode again facing the slowness.

Please find my troubleshooting information


Application Basics


Name: Firefox Version: 38.0.1 Build ID: 20150513174244 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:38.0) Gecko/20100101 Firefox/38.0 Multiprocess Windows: 0/1 (default: false)

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: DownThemAll! Version: 2.0.18 Enabled: false ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}

Name: FoxyProxy Standard Version: 4.5.4 Enabled: false ID: foxyproxy@eric.h.jung

Name: McAfee Security Scan Plus Version: 1.0 Enabled: false ID: {e4f94d1e-2f53-401e-8885-681602c0ddd8}

Name: Skype Click to Call Version: 7.3.16540.9015 Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

Name: Youtube Downloader - 4K Download Version: 5.7.4 Enabled: false ID: paulsaintuzb@gmail.com

Name: YouTube Video Downloader (Lite) Version: 0.1.5 Enabled: false ID: cccc5f0d-b9d0-4314-88b5-7e27551f9e84@jetpack

Graphics


Adapter Description: Standard VGA Graphics Adapter Adapter Drivers: vga framebuf vga256 vga64k Adapter RAM: Unknown Device ID: 0x0166 Direct2D Enabled: Blocked for your graphics driver version. DirectWrite Enabled: false (6.1.7600.16385) Driver Date: 6-21-2006 Driver Version: 6.1.7600.16385 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics driver version. Subsys ID: 183f103c Vendor ID: 0x8086 WebGL Renderer: Blocked for your graphics driver version. windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 1048576 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150513174244 browser.startup.homepage_override.buildID: 20150513174244 browser.startup.homepage_override.mstone: 38.0.1 dom.mozApps.used: true extensions.lastAppVersion: 38.0.1 font.internaluseonly.changed: false media.gmp-eme-adobe.lastUpdate: 1431882342 media.gmp-eme-adobe.version: 9 media.gmp-gmpopenh264.lastUpdate: 1431882348 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150513174244 media.gmp-manager.lastCheck: 1432200656 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1432200656 places.history.expiration.transient_current_max_pages: 71523 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Canon_iR_C3170.print_bgcolor: false print.printer_Canon_iR_C3170.print_bgimages: false print.printer_Canon_iR_C3170.print_colorspace: print.printer_Canon_iR_C3170.print_command: print.printer_Canon_iR_C3170.print_downloadfonts: false print.printer_Canon_iR_C3170.print_duplex: 1515870810 print.printer_Canon_iR_C3170.print_edge_bottom: 0 print.printer_Canon_iR_C3170.print_edge_left: 0 print.printer_Canon_iR_C3170.print_edge_right: 0 print.printer_Canon_iR_C3170.print_edge_top: 0 print.printer_Canon_iR_C3170.print_evenpages: true print.printer_Canon_iR_C3170.print_footercenter: print.printer_Canon_iR_C3170.print_footerleft: &PT print.printer_Canon_iR_C3170.print_footerright: &D print.printer_Canon_iR_C3170.print_headercenter: print.printer_Canon_iR_C3170.print_headerleft: &T print.printer_Canon_iR_C3170.print_headerright: &U print.printer_Canon_iR_C3170.print_in_color: true print.printer_Canon_iR_C3170.print_margin_bottom: 0.5 print.printer_Canon_iR_C3170.print_margin_left: 0.5 print.printer_Canon_iR_C3170.print_margin_right: 0.5 print.printer_Canon_iR_C3170.print_margin_top: 0.5 print.printer_Canon_iR_C3170.print_oddpages: true print.printer_Canon_iR_C3170.print_orientation: 0 print.printer_Canon_iR_C3170.print_page_delay: 50 print.printer_Canon_iR_C3170.print_paper_data: 1 print.printer_Canon_iR_C3170.print_paper_height: 11.00 print.printer_Canon_iR_C3170.print_paper_name: print.printer_Canon_iR_C3170.print_paper_size_type: 0 print.printer_Canon_iR_C3170.print_paper_size_unit: 0 print.printer_Canon_iR_C3170.print_paper_width: 8.50 print.printer_Canon_iR_C3170.print_plex_name: print.printer_Canon_iR_C3170.print_resolution: 1515870810 print.printer_Canon_iR_C3170.print_resolution_name: print.printer_Canon_iR_C3170.print_reversed: false print.printer_Canon_iR_C3170.print_scaling: 1.00 print.printer_Canon_iR_C3170.print_shrink_to_fit: true print.printer_Canon_iR_C3170.print_to_file: false print.printer_Canon_iR_C3170.print_unwriteable_margin_bottom: 0 print.printer_Canon_iR_C3170.print_unwriteable_margin_left: 0 print.printer_Canon_iR_C3170.print_unwriteable_margin_right: 0 print.printer_Canon_iR_C3170.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 2 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1430978999

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8

NSS Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSSMIME Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSSSL Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSUTIL Expected minimum version: 3.18.1 Version in use: 3.18.1

Experimental Features


my mozilla browser updated to 38.0.1 recently, after that it becomes very slow. I tried started in safe mode, it'w works fine in safe mode. but in normal mode again facing the slowness. Please find my troubleshooting information Application Basics ------------------ Name: Firefox Version: 38.0.1 Build ID: 20150513174244 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:38.0) Gecko/20100101 Firefox/38.0 Multiprocess Windows: 0/1 (default: false) Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: DownThemAll! Version: 2.0.18 Enabled: false ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8} Name: FoxyProxy Standard Version: 4.5.4 Enabled: false ID: foxyproxy@eric.h.jung Name: McAfee Security Scan Plus Version: 1.0 Enabled: false ID: {e4f94d1e-2f53-401e-8885-681602c0ddd8} Name: Skype Click to Call Version: 7.3.16540.9015 Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} Name: Youtube Downloader - 4K Download Version: 5.7.4 Enabled: false ID: paulsaintuzb@gmail.com Name: YouTube Video Downloader (Lite) Version: 0.1.5 Enabled: false ID: cccc5f0d-b9d0-4314-88b5-7e27551f9e84@jetpack Graphics -------- Adapter Description: Standard VGA Graphics Adapter Adapter Drivers: vga framebuf vga256 vga64k Adapter RAM: Unknown Device ID: 0x0166 Direct2D Enabled: Blocked for your graphics driver version. DirectWrite Enabled: false (6.1.7600.16385) Driver Date: 6-21-2006 Driver Version: 6.1.7600.16385 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics driver version. Subsys ID: 183f103c Vendor ID: 0x8086 WebGL Renderer: Blocked for your graphics driver version. windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 1048576 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150513174244 browser.startup.homepage_override.buildID: 20150513174244 browser.startup.homepage_override.mstone: 38.0.1 dom.mozApps.used: true extensions.lastAppVersion: 38.0.1 font.internaluseonly.changed: false media.gmp-eme-adobe.lastUpdate: 1431882342 media.gmp-eme-adobe.version: 9 media.gmp-gmpopenh264.lastUpdate: 1431882348 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150513174244 media.gmp-manager.lastCheck: 1432200656 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1432200656 places.history.expiration.transient_current_max_pages: 71523 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Canon_iR_C3170.print_bgcolor: false print.printer_Canon_iR_C3170.print_bgimages: false print.printer_Canon_iR_C3170.print_colorspace: print.printer_Canon_iR_C3170.print_command: print.printer_Canon_iR_C3170.print_downloadfonts: false print.printer_Canon_iR_C3170.print_duplex: 1515870810 print.printer_Canon_iR_C3170.print_edge_bottom: 0 print.printer_Canon_iR_C3170.print_edge_left: 0 print.printer_Canon_iR_C3170.print_edge_right: 0 print.printer_Canon_iR_C3170.print_edge_top: 0 print.printer_Canon_iR_C3170.print_evenpages: true print.printer_Canon_iR_C3170.print_footercenter: print.printer_Canon_iR_C3170.print_footerleft: &PT print.printer_Canon_iR_C3170.print_footerright: &D print.printer_Canon_iR_C3170.print_headercenter: print.printer_Canon_iR_C3170.print_headerleft: &T print.printer_Canon_iR_C3170.print_headerright: &U print.printer_Canon_iR_C3170.print_in_color: true print.printer_Canon_iR_C3170.print_margin_bottom: 0.5 print.printer_Canon_iR_C3170.print_margin_left: 0.5 print.printer_Canon_iR_C3170.print_margin_right: 0.5 print.printer_Canon_iR_C3170.print_margin_top: 0.5 print.printer_Canon_iR_C3170.print_oddpages: true print.printer_Canon_iR_C3170.print_orientation: 0 print.printer_Canon_iR_C3170.print_page_delay: 50 print.printer_Canon_iR_C3170.print_paper_data: 1 print.printer_Canon_iR_C3170.print_paper_height: 11.00 print.printer_Canon_iR_C3170.print_paper_name: print.printer_Canon_iR_C3170.print_paper_size_type: 0 print.printer_Canon_iR_C3170.print_paper_size_unit: 0 print.printer_Canon_iR_C3170.print_paper_width: 8.50 print.printer_Canon_iR_C3170.print_plex_name: print.printer_Canon_iR_C3170.print_resolution: 1515870810 print.printer_Canon_iR_C3170.print_resolution_name: print.printer_Canon_iR_C3170.print_reversed: false print.printer_Canon_iR_C3170.print_scaling: 1.00 print.printer_Canon_iR_C3170.print_shrink_to_fit: true print.printer_Canon_iR_C3170.print_to_file: false print.printer_Canon_iR_C3170.print_unwriteable_margin_bottom: 0 print.printer_Canon_iR_C3170.print_unwriteable_margin_left: 0 print.printer_Canon_iR_C3170.print_unwriteable_margin_right: 0 print.printer_Canon_iR_C3170.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 2 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1430978999 Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8 NSS Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC NSSSMIME Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC NSSSSL Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC NSSUTIL Expected minimum version: 3.18.1 Version in use: 3.18.1 Experimental Features ---------------------
philipp
  • Top 25 Contributor
  • Moderator
5320 solutions 23502 answers

hello baskaran.cn, please install an updated graphics driver for your system and see if this can bring back firefox to its usual speed. this should be the right driver for your configuration: https://downloadcenter.intel.com/download/24825/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32-bit

hello baskaran.cn, please install an updated graphics driver for your system and see if this can bring back firefox to its usual speed. this should be the right driver for your configuration: https://downloadcenter.intel.com/download/24825/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32-bit