firefox is complaining that the health report site has an invalid cert., also it is soooo slow it's unusable, how do I fix it?
as above
Chosen solution
thank you for following up - about the slowness issue please try installing this graphics driver on your system: https://downloadcenter.intel.com/download/24695/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit
also see: Firefox is slow after updating to Firefox 38
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hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
dicke said
as above
I hope this is in a suitable format for you all--- if not please let me know how you'd like it formatted!
{
"application": { "name": "Firefox", "version": "38.0.1", "buildID": "20150513174244", "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0", "updateChannel": "release", "supportURL": "https://support.mozilla.org/1/firefox/38.0.1/WINNT/en-GB/", "numTotalWindows": 1, "numRemoteWindows": 0, "remoteAutoStart": false }, "crashes": { "submitted": [], "pending": 0 }, "modifiedPreferences": { "browser.cache.disk.smart_size.first_run": false, "browser.cache.disk.smart_size.use_old_max": false, "browser.cache.disk.capacity": 358400, "browser.cache.frecency_experiment": 3, "browser.download.importedFromSqlite": true, "browser.places.smartBookmarksVersion": 7, "browser.sessionstore.upgradeBackup.latestBuildID": "20150513174244", "browser.startup.homepage_override.mstone": "38.0.1", "browser.startup.homepage": "http://home.aeroflex.com/", "browser.startup.homepage_override.buildID": "20150513174244", "dom.mozApps.used": true, "extensions.lastAppVersion": "38.0.1", "media.gmp-eme-adobe.lastUpdate": 1432197738, "media.gmp-gmpopenh264.lastUpdate": 1432197740, "media.gmp-gmpopenh264.version": "1.4", "media.gmp-eme-adobe.version": "9", "media.gmp-manager.lastCheck": 1432197726, "media.gmp-manager.buildID": "20150513174244", "network.cookie.prefsMigrated": true, "network.predictor.cleaned-up": true, "places.database.lastMaintenance": 1432199916, "places.history.expiration.transient_current_max_pages": 104673, "plugin.importedState": true, "plugin.disable_full_page_plugin_for_types": "application/pdf", "privacy.sanitize.migrateFx3Prefs": true, "storage.vacuum.last.places.sqlite": 1432199916, "storage.vacuum.last.index": 0 }, "lockedPreferences": {}, "graphics": { "numTotalWindows": 1, "numAcceleratedWindows": 1, "windowLayerManagerType": "Direct3D 11 WARP", "windowLayerManagerRemote": true, "adapterDescription": "Standard VGA Graphics Adapter", "adapterVendorID": "0x8086", "adapterDeviceID": "0x0102", "adapterSubsysID": "04f51028", "adapterRAM": "Unknown", "adapterDrivers": "vga framebuf vga256 vga64k", "driverVersion": "6.1.7600.16385", "driverDate": "6-21-2006", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterSubsysID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": false, "directWriteEnabled": false, "directWriteVersion": "6.2.9200.17292", "direct2DEnabledMessage": [ "blockedDriver" ], "webglRendererMessage": [ "blockedDriver" ], "info": { "AzureCanvasBackend": "skia", "AzureSkiaAccelerated": 0, "AzureFallbackCanvasBackend": "cairo", "AzureContentBackend": "cairo" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.10.8", "version": "4.10.8" }, "NSS": { "minVersion": "3.18.1 Basic ECC", "version": "3.18.1 Basic ECC" }, "NSSUTIL": { "minVersion": "3.18.1", "version": "3.18.1" }, "NSSSSL": { "minVersion": "3.18.1 Basic ECC", "version": "3.18.1 Basic ECC" }, "NSSSMIME": { "minVersion": "3.18.1 Basic ECC", "version": "3.18.1 Basic ECC" } }, "userJS": { "exists": false }, "extensions": [ { "name": "IDS_SS_NAME", "version": "IDS_SS_VERSION", "isActive": false, "id": "{D19CA586-DD6C-4a0a-96F8-14644F340D60}" }, { "name": "Skype Click to Call", "version": "7.3.16540.9015", "isActive": false, "id": "{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}" } ], "experiments": []
}
Chosen Solution
thank you for following up - about the slowness issue please try installing this graphics driver on your system: https://downloadcenter.intel.com/download/24695/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit
Oh, MY GOD!!! That has brought it back to life .... big time . Microseconds to load a page instead of 30 seconds!!!!! To be honest I downloaded the 64 bit version of the video driver as recommended by Dells tool (autodect thingy) ... but the idea was right.
I'm really surprised that the driver makes such a difference! :-)