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Every time I open firefox and it goes to my homepage, msn, a error message about a script that has stopped working comes up.

Posted

The error message comes up that there is a script that has stopped working and asks if I want to continue or debug. Have to debug every time and even then sometimes it crashes. What is causing this and what makes it go away. Very time consuming and annoying.

The error message comes up that there is a script that has stopped working and asks if I want to continue or debug. Have to debug every time and even then sometimes it crashes. What is causing this and what makes it go away. Very time consuming and annoying.

Chosen solution

That's strange. Does a different window open when you choose Debug? Generally speaking, only the website's developer would usually want to use Debug because only the developer would be in a position to actually fix the problem, whatever it is. Is Stop an option?

Next time you see this, could you grab a screen capture of the error dialog? This article has tips on how to do that: How do I create a screenshot of my problem? -- or you might be able to use Alt+PrintScreen to grab just the dialog and then paste it into an image editing program such as Paint. Please blur or cut out any sensitive information before attaching the image to a reply.

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Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.13
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.11
  • Citrix Online App Detector Plugin
  • Google Update
  • Intel WebAPI Updater - Installs and updates Intel WebAPIs
  • Inte IPT Web API
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Shockwave Flash 17.0 r0
  • 5.1.40416.0
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0

More Information

jscher2000
  • Top 10 Contributor
7693 solutions 62655 answers

Chosen Solution

That's strange. Does a different window open when you choose Debug? Generally speaking, only the website's developer would usually want to use Debug because only the developer would be in a position to actually fix the problem, whatever it is. Is Stop an option?

Next time you see this, could you grab a screen capture of the error dialog? This article has tips on how to do that: How do I create a screenshot of my problem? -- or you might be able to use Alt+PrintScreen to grab just the dialog and then paste it into an image editing program such as Paint. Please blur or cut out any sensitive information before attaching the image to a reply.

That's strange. Does a different window open when you choose Debug? Generally speaking, only the website's developer would usually want to use Debug because only the developer would be in a position to actually fix the problem, whatever it is. Is Stop an option? Next time you see this, could you grab a screen capture of the error dialog? This article has tips on how to do that: [[How do I create a screenshot of my problem?]] -- or you might be able to use Alt+PrintScreen to grab just the dialog and then paste it into an image editing program such as Paint. Please blur or cut out any sensitive information before attaching the image to a reply.
daleheins 0 solutions 3 answers

Here is a screen shot from my Mac. I get this every time I go to read an article in AOL news, many times on facebook I can find no clear understandable way to alleviate this issue. It's been happening for months now to the point I hardly even desire to read any of the news articles. It seems to me the more "improvements" to the web programs the worse it gets.

Here is a screen shot from my Mac. I get this every time I go to read an article in AOL news, many times on facebook I can find no clear understandable way to alleviate this issue. It's been happening for months now to the point I hardly even desire to read any of the news articles. It seems to me the more "improvements" to the web programs the worse it gets.
jscher2000
  • Top 10 Contributor
7693 solutions 62655 answers

Hi daleheins, did you see our support article "Warning Unresponsive script - What it means and how to fix it"?

Do you still get the same errors in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Troubleshoot Firefox issues using Safe Mode.

If Firefox is not running: Hold down the option key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

Hi daleheins, did you see our support article "[[Warning Unresponsive script - What it means and how to fix it]]"? Do you still get the same errors in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]]. ''If Firefox is not running:'' Hold down the option key when starting Firefox. ''If Firefox is running:'' You can restart Firefox in Safe Mode using either: * "3-bar" menu button > "?" button > Restart with Add-ons Disabled * Help menu > Restart with Add-ons Disabled and OK the restart. ''Both scenarios:'' A small dialog should appear. Click "Start in Safe Mode" (''not'' Refresh). Any improvement?