Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird crashes every time I submit a post to newsgroups. signature [@ libGPUSupport.dylib@0xb5da]

  • 6 replies
  • 1 has this problem
  • 17 views
  • Last reply by gmsingh

I have Mac OS 10.10.3 and the current version of Thunderbird. Thunderbird crashes every time I submit a message to newsgroups and I can't see any way to fix it.

I have Mac OS 10.10.3 and the current version of Thunderbird. Thunderbird crashes every time I submit a message to newsgroups and I can't see any way to fix it.

Modified by Wayne Mery

Chosen solution

Is your video driver software up to date?

Does crash stop if you start thunderbird in safe mode, or install 38 beta from http://www.mozilla.org/en-US/thunderbird/channel/ ?

Read this answer in context 👍 1

All Replies (6)

any newsgroup or just one?

Any ng, every time. Thunderbird crashes and the crash reporter opens.

please go to Help menu (alt+H) > troubleshooting information Click on the "all crash reports" under the crash reports heading and copy and paste to a message here. Then we can have a look at them

Report ID Date Submitted bp-ea63be77-5ab3-45fe-a029-e869e2150519 5/19/15 5:57 AM bp-d8cf7791-1501-4918-9316-0e71e2150518 5/18/15 7:36 AM bp-275c9815-b7e8-47ac-81c4-0b2ee2150518 5/18/15 7:35 AM bp-9c9d5368-cb4e-4f84-94e1-942722150518 5/18/15 7:30 AM bp-aab9c4b9-05d3-47dc-bab7-2d69f2150518 5/18/15 7:18 AM bp-5392e87f-93ed-471a-ad18-c66fd2150518 5/18/15 7:18 AM bp-8d269cdf-1d91-46ff-8d53-9dad32150518 5/17/15 8:07 PM bp-0bc357ed-98eb-40d5-8bbf-5c2de2150518 5/17/15 7:49 PM bp-df3871b5-e812-42da-8327-e51c62150518 5/17/15 7:39 PM bp-7c11a77a-15f7-4d8e-818f-55a862150518 5/17/15 7:38 PM bp-cce4a823-e373-448b-82e7-4f6872150518 5/17/15 7:35 PM bp-043ba968-d035-4ff3-9c75-742d42150518 5/17/15 7:00 PM bp-b8f503c1-81d7-4dff-9561-ff1372150517 5/17/15 6:51 PM bp-52d7ed89-429a-4e36-a34f-b6ce22150517 5/17/15 6:49 PM bp-df8671e6-ccb3-48c9-8894-004df2150517 5/17/15 1:00 PM bp-013f9c49-0104-4b48-8b95-130c92150517 5/17/15 12:58 PM bp-762efa02-3bc8-403d-b380-134aa2150517 5/17/15 12:47 PM bp-e817428e-7289-4809-aa24-6d5272150517 5/17/15 8:51 AM bp-3c05b061-5404-452b-8e37-6e6d02150517 5/17/15 8:17 AM bp-1d43305e-883e-4ae4-96fa-aa53b2150517 5/17/15 8:15 AM bp-462b97da-75c0-4003-98f1-4220e2150517 5/17/15 7:51 AM bp-13aa34b2-78ef-4c1c-9ebb-4ccc52150517 5/17/15 7:29 AM bp-afb24f78-6b42-487e-afad-4398f2150517 5/17/15 7:28 AM bp-623cf892-6337-43f9-a83d-59aec2150517

Chosen Solution

Is your video driver software up to date?

Does crash stop if you start thunderbird in safe mode, or install 38 beta from http://www.mozilla.org/en-US/thunderbird/channel/ ?

I'm almost positive it was the video driver. I got two updates from Nvidia within a couple of days of each other, and the second update seemed to fix the problem, since Thunderbird has been working correctly since. Thanks.