Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i refreshed firefox now options button does not work

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

melissalove
melissalove
more options

Firefox was repeatedly crashing. Following instructions I Refreshed Firefox.

In logging into an account I forgot a password.

As usual I go to Tools >Options, but am sent to  :: about: preferences#general :: description page of : General, Search, Content, etc. It seems like I should be able to hit a Save Button, but none exists.

I am unable to access the Options I need.

Firefox was repeatedly crashing. Following instructions I Refreshed Firefox. In logging into an account I forgot a password. As usual I go to Tools >Options, but am sent to :: about: preferences#general :: description page of : General, Search, Content, etc. It seems like I should be able to hit a Save Button, but none exists. I am unable to access the Options I need.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window