X
Tap here to go to the mobile version of the site.

Support Forum

Why is my headers in spanish after running a virus program and how do i fix it?

Posted

I ran an AVG free program yesterday and it switched a bunch of my things to Chrome which I don't use. Then the program disappeared. Today Windows anti-virus program popped up and ran full scan and now Fire Fox headers are in spanish. Plus it has put me back into the old basic Yahoo mail and I can't find a way to get to the newer version. thanks for any help. minx

I ran an AVG free program yesterday and it switched a bunch of my things to Chrome which I don't use. Then the program disappeared. Today Windows anti-virus program popped up and ran full scan and now Fire Fox headers are in spanish. Plus it has put me back into the old basic Yahoo mail and I can't find a way to get to the newer version. thanks for any help. minx

Chosen solution

Firefox 6.0 - really? [unless your useragent is corrupt]

Please upgrade to the latest Firefox 38 version, or at least Firefox 37.0.2. https://www.mozilla.org/en-US/firefox/fx/#desktop

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0
  • iTunes Detector Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • Yahoo Application State Plugin version 1.0.0.7
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:6.0) Gecko/20100101 Firefox/6.0

More Information

anushbmx 17 solutions 214 answers

Helpful Reply

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu , click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

Hello, The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information. '''''Note:''' When you use this feature, you will lose any extensions, toolbar customizations, and some preferences.'' See the [[Refresh Firefox - reset add-ons and settings]] article for more information. To Refresh Firefox: # Open the Troubleshooting Information page using one of these methods: #*Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''. A new tab containing your troubleshooting information should open. #*If you're unable to access the Help menu, type '''about:support''' in your address bar to bring up the Troubleshooting Information page. #At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it. #Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported. #Click Finish and Firefox will reopen. Did this fix the problem? Please report back to us! Thank you.
the-edmeister
  • Moderator
5391 solutions 40020 answers

Chosen Solution

Firefox 6.0 - really? [unless your useragent is corrupt]

Please upgrade to the latest Firefox 38 version, or at least Firefox 37.0.2. https://www.mozilla.org/en-US/firefox/fx/#desktop

Firefox '''6.0''' - really? ''[unless your useragent is corrupt]'' Please upgrade to the latest Firefox 38 version, or at least Firefox 37.0.2. https://www.mozilla.org/en-US/firefox/fx/#desktop