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Firefox downloads update but when i restart its stays at the previous version and starts to redownload update again. Im on version 38

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  • Last reply by cor-el

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Firefox says i can update. After i download update and restart it is still on the same version and starts to download update again. Im on version 38 beta update channel

Chosen solution

Firefox 38 is the current release.


Your System Details list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts. The user.js file is only present if you or other software has created this file and normally it wouldn't be there.

You can check its content with a plain text editor (right-click: "Open with"; do not double-click). The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

You can delete the user.js file if you didn't create this file yourself.

You can use this button to go to the currently used Firefox profile folder:

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Chosen Solution

Firefox 38 is the current release.


Your System Details list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts. The user.js file is only present if you or other software has created this file and normally it wouldn't be there.

You can check its content with a plain text editor (right-click: "Open with"; do not double-click). The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

You can delete the user.js file if you didn't create this file yourself.

You can use this button to go to the currently used Firefox profile folder: