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Firefox 37.0.2 with Vista crashes continuously

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  • 1 has this problem
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  • Last reply by cor-el

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ID: 2c76c8a0-9684-4dcb-8ad6-0ef792150509

I have tried all of the regular fixes. I have uninstalled and reinstalled Firefox. I have run Firefox in safe mode. It still crashes. I have updated all of my drivers. It still crashes. Any ideas? Thank you!

ID: 2c76c8a0-9684-4dcb-8ad6-0ef792150509 I have tried all of the regular fixes. I have uninstalled and reinstalled Firefox. I have run Firefox in safe mode. It still crashes. I have updated all of my drivers. It still crashes. Any ideas? Thank you!

All Replies (1)

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That could be a problem with Trusteer software.

Make sure that you have the latest updates of your Trusteer software. You can try to contact Trusteer for support.

Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.

  • Start Menu > Programs > Trusteer Rapport > Stop Rapport

Mac:System Preferences -> Other -> Rapport -> Stop Rapport


  • bug 1159484 - Firefox 37.0.2 crashes with Trusteer Rapport

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