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RealPlayer Downloader does not work on Firefox addon is enabled

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Request Help and Assistance

I have been experiencing problems with my Firefox; firstly it takes very long to open the browser at this point my RealPlayer Downloader worked fine. Thereafter my Firefox crashed several times. I removed Firefox and did a fresh new installation with the latest Firefox. I there after also did a new installation of RealPlayer and RealPlayer. In the Add-ons, it does show that the RealPlayer is enabled, but I am unable to download video. When playing the video on the web, the RealPlayer Downloader does not appear to download, please help! Thank you Kyle

Request Help and Assistance I have been experiencing problems with my Firefox; firstly it takes very long to open the browser at this point my RealPlayer Downloader worked fine. Thereafter my Firefox crashed several times. I removed Firefox and did a fresh new installation with the latest Firefox. I there after also did a new installation of RealPlayer and RealPlayer. In the Add-ons, it does show that the RealPlayer is enabled, but I am unable to download video. When playing the video on the web, the RealPlayer Downloader does not appear to download, please help! Thank you Kyle

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Version 5.38.6.0
  • Google Update
  • RealPlayer Download Plugin
  • This plug-in enables downloading of HTML5 videos
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 17.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.8.158
  • 5.1.30514.0
  • VLC media player Web Plugin
  • Yahoo Application State Plugin version 1.0.0.7

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:38.0) Gecko/20100101 Firefox/38.0

More Information

FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

Ever since Real Player became Real Player Cloud, my downloader has not worked. A big lose. Now I use Download Managers. They work very well with Firefox. I have several that work independent from Firefox letting me browse instead of waiting for the file transfer.


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Ever since Real Player became Real Player Cloud, my downloader has not worked. A big lose. Now I use Download Managers. They work very well with Firefox. I have several that work independent from Firefox letting me browse instead of waiting for the file transfer. -------------------------------- In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it and select '''Submit'''. Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in.

Question owner

Submitted Crash Reports Report ID Date Submitted 658fc8d0-7aa9-4b41-b8f2-77e532fb9b5d 4/30/2015 6:51 PM d0c6d0d5-d38b-48c8-8467-2e329559c4de 4/30/2015 2:22 PM 1656d536-5eb3-4ffa-a5d6-1b7059e9b782 4/29/2015 8:47 PM d41f410d-f1bf-4593-ae0c-546acb000016 4/29/2015 7:52 PM adb67beb-08d5-4ede-85a7-3293bd12730e 4/25/2015 11:58 AM e085ca0a-e7e9-441b-aa72-e07e0c8a198e 4/24/2015 2:16 PM ac194226-19f1-47f1-a05e-3c2be7d6f6dc 4/24/2015 2:15 PM f53ea807-5937-46a4-98c1-b341d72e02e8 4/23/2015 9:41 PM f8e5b82b-a5e3-411b-8aed-5c89ea05e520 4/20/2015 4:37 PM 7133d52b-3bee-4190-ba5f-6c25a4781521 4/18/2015 4:31 PM 46f90ca7-9be7-484a-99fb-ea29a009f012 4/16/2015 11:39 PM 76223550-b242-46f1-8e51-12e7460425f7 4/16/2015 11:39 PM 485d9b12-8e05-45df-aac8-105c11e739a2 4/16/2015 11:39 PM bp-e081b6f5-fcf9-450c-97d7-063142150416 4/16/2015 9:59 PM c1079d9f-df1d-46ac-a357-9329688f31a3 4/16/2015 5:14 PM 38935849-7339-4572-a06f-fede35c7813c 4/16/2015 5:14 PM dc727d21-03b7-4cfb-bcd4-ead1b730e87c 4/16/2015 5:02 PM 5a488f75-95c5-4372-91cc-7c2bf0cbb6f1 4/16/2015 5:02 PM ebac2519-f6fb-47a1-8e3c-82eb96e38703 4/16/2015 4:58 PM 4c40fd41-63ae-4aef-86c6-4cba60706273 4/16/2015 4:58 PM 13d4122a-1162-4b13-94c9-1cd1fd84463f 4/15/2015 5:51 PM 64d55560-0434-4e98-8fcd-848e40c92d49 4/15/2015 4:05 PM 453f892a-7429-4a1d-a08a-db58181ae9d1 4/15/2015 3:11 PM 504e796f-97f8-4de4-a652-d7a776a4f0e3 4/12/2015 2:45 PM 9d3c3bb8-8ae5-451a-a90d-abfe212b15c5 4/11/2015 3:19 PM 5fa258cf-f027-40d8-9df9-d0eda3d06a99 4/10/2015 11:16 PM 9ad32a82-cf33-42bc-b568-9b9783b50296 4/10/2015 12:03 AM bp-d4dfe5cc-ee03-4d1f-ba29-a694f2150408 4/8/2015 2:11 AM bp-359e46cf-c284-43d1-93ce-f01712150406 4/6/2015 11:06 AM 0eccacfd-4609-4e76-a2d3-01b88005e062 4/5/2015 11:23 PM bp-bd4033c3-4be7-40c3-897b-0435e2150404 4/5/2015 12:40 AM 735724df-d7a3-491f-950a-0f2bc5caec6a 4/3/2015 10:37 PM bp-8e920fe9-9059-4035-9d51-c0a7e2150401 4/1/2015 3:15 PM bp-498f1e49-86c8-4f7e-90f0-a53682150401 4/1/2015 2:16 PM 8b755998-124e-44af-af42-39f819b421b9 3/29/2015 10:26 PM bp-f362f608-149a-4df2-8ed2-d9d1b2150324 3/24/2015 11:34 PM e2a8c756-453c-41ff-9e3e-f7e78b44e3df 3/15/2015 3:04 AM bp-7e8b37bc-528f-4ba8-bc36-593672150307 3/7/2015 1:17 PM bp-063bf2e1-a787-4e0e-8c71-4471a2150307 3/7/2015 1:15 PM b139f930-79fc-486b-9b43-d816d785d908 2/28/2015 2:33 AM af31b883-eb09-4cc3-aea1-8bd1713c3cfb 2/24/2015 10:03 PM bp-be6afbea-b63a-41ee-b00e-b10d92150220 2/20/2015 11:00 AM 6dbac1f0-9120-4055-a9c2-3e99dd7f9a71 2/18/2015 2:12 PM 3d45e4b7-62b4-4ed2-9ee9-9c3087505576 2/18/2015 2:12 PM bp-a9f7d4e8-ab37-4965-b887-3324a2150217 2/17/2015 11:13 PM bp-f3f7824d-e5ab-42b5-99b5-f5c7e2150216 2/16/2015 7:37 PM bp-6eceb2c0-27e5-4e1b-93b7-dcaec2150216 2/16/2015 7:35 PM bp-e9961825-4499-4b18-a0ea-ee4af2150216 2/16/2015 5:19 PM bp-a8b0462b-ba12-4a33-9761-d5ee42150215 2/15/2015 4:21 PM bp-3d806035-f0cb-46c4-944b-72ebc2150215 2/15/2015 4:20 PM bp-b43f097c-56f1-4fce-af01-edd8c2150215 2/15/2015 4:19 PM bp-b6b97661-1cf1-49ff-859d-f81e22150205 2/5/2015 2:19 AM bp-9ecb16d8-0d5b-4cc2-ba79-b3b8c2150205 2/5/2015 2:19 AM bp-1db4851f-dd5e-4cd1-83b1-a3db72150205 2/5/2015 2:17 AM bp-b658e580-bc1f-4270-8750-85c302150205 2/5/2015 2:17 AM 7a12b0d2-e86e-41ce-bb0e-eeba02b866e4 2/5/2015 2:07 AM 7efbf454-5b04-4f88-86e7-4e4c2fc3e59f 2/5/2015 2:07 AM 96ef68d0-27bb-4eaf-a022-f8cb8c31024a 2/5/2015 2:07 AM de959869-562e-4903-a333-ea6a47c4e9ba 2/5/2015 2:07 AM bp-d8ad61a0-5c51-4557-8e06-135232150205 2/5/2015 2:05 AM 180bde96-200c-40a3-a113-c15caca4d529 2/5/2015 12:45 AM 94001a24-16b2-40ad-b5ef-4e2ddee9f95a 2/5/2015 12:45 AM ac4e3c09-1f59-4e15-836e-278edef78b9d 2/5/2015 12:45 AM bp-4d4068ed-4c2b-415a-b268-ce1fd2150204 2/5/2015 12:43 AM bp-787a18f7-f352-4b47-9179-6c5c22150204 2/5/2015 12:41 AM bp-f29c2bd5-be19-4fd1-9f4b-3a7a22150204 2/5/2015 12:19 AM 72dfc4fb-06c1-42bc-8494-064677f8d4c0 2/5/2015 12:14 AM bp-23f0d2ea-4d16-44b5-ba20-441652150204 2/5/2015 12:13 AM b91f268a-ceb3-4790-b54f-4d331f36c445 2/5/2015 12:11 AM bp-f43eba3d-2f93-4720-a6ca-016e52150122 1/22/2015 3:47 PM bp-9b8959be-535e-4730-a2fd-5b28d2150118 1/19/2015 12:37 AM e35c7e5b-b5d9-4d57-9fde-5068b7f26bcc 1/14/2015 5:53 PM 376ab77a-d27e-4b1b-923b-720989a53370 12/26/2014 9:14 PM 9f9dc5a8-8e78-41b0-8605-01e30ed8b1ef 12/25/2014 2:06 PM 9bb1af4b-9af5-4109-ad24-fdcf48b8bb8e 12/24/2014 1:37 AM 2533a7f7-d7ab-4914-9bca-323fb05d3454 12/15/2014 12:17 AM 03e9f5f2-db48-4aac-9f46-3b196cf4469c 12/14/2014 12:03 AM bp-4a1690fc-9f93-487d-8a18-036ca2141210 12/10/2014 4:22 PM bp-98b03308-a225-4e75-bcc4-af06d2141210 12/10/2014 2:04 AM bp-2d5f5ab5-3d18-48bd-b292-8b3ce2141207 12/8/2014 12:36 AM bp-6ebbff70-2bf5-431a-8c45-c39b72141206 12/6/2014 11:31 PM 8c815dbb-8771-402a-a1b9-372ec892441c 12/4/2014 11:59 PM c6b8ca14-5349-44f9-bdb6-096866097446 12/4/2014 2:00 AM e3057ebb-9233-42b0-b9f0-ab653204d7b0 12/4/2014 1:42 AM 19499d0c-9a2a-4aa8-8b13-72778a3585ed 12/4/2014 1:28 AM b24ee6eb-afe7-47ad-9fc1-aaa985779e49 12/4/2014 12:58 AM bp-bb855eae-2cc1-46bb-b5c9-2f93e2141203 12/3/2014 2:16 AM cb8929c9-57b8-45f1-be06-3cb0887d97b0 11/30/2014 9:09 PM 243956db-be1e-4b7a-87d9-ed1eee65db2d 11/30/2014 8:19 PM 630e0999-3197-4248-8bdd-33ba5287f6de 11/30/2014 12:29 AM 6243bcf3-7715-4778-8eea-a5866c35819a 11/29/2014 11:53 PM 884d8830-474f-4099-8f09-52299a0527bc 11/15/2014 7:04 PM bp-5bb43eda-4f73-48bf-9f20-f64c32141019 10/19/2014 10:31 PM bp-5716ad25-84a9-49c2-bdb1-4120e2141012 10/13/2014 12:03 AM bp-ff49c2c1-36fa-4e81-93f4-981af2141012 10/13/2014 12:03 AM bp-f5966ab2-3302-412f-8dff-e1b702141012 10/13/2014 12:03 AM c641ead0-244f-4a9b-9213-2b1c3544b10b 9/29/2014 11:50 AM a77ec40e-5466-4870-975d-c821b87f50cf 9/29/2014 11:50 AM 36a9b3ec-63a9-4b09-8383-dc99a2f4d8bb 9/29/2014 11:47 AM bp-1b1e6ed5-4eb2-4e0a-b085-e78472140928 9/28/2014 12:32 PM a32032b3-d388-4e45-a91b-5fb5072f2c62 9/28/2014 12:31 PM 9383746d-bde9-4e92-9b08-774c783581ab 9/10/2014 11:08 PM adff3eca-8627-4000-983d-8df0db239dad 9/10/2014 1:56 PM 8ab0cc24-bd9e-4c5d-90b2-a5327da29884 9/10/2014 1:54 PM 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10:06 AM ac75a48b-306b-408f-9176-04bbed1262f5 7/24/2014 10:06 AM 11e99aff-b235-426a-9705-aeeb8ffc8e94 7/23/2014 11:50 AM bp-9ff87286-1ef3-4d7b-87a6-687442140718 7/18/2014 12:08 PM bp-1158a4e0-9d08-4deb-b681-eb3782140718 7/18/2014 11:47 AM bp-23127b93-da5c-4884-a67e-f6d392140718 7/18/2014 11:43 AM bcb0f769-221b-4715-958d-33637ada775d 7/18/2014 11:28 AM a6a3fdb4-2c65-41b7-bc1e-b851938be723 7/18/2014 11:24 AM 20a73323-f0d3-4f08-9e1f-008df32b177c 7/18/2014 11:24 AM c57c7224-f02b-4a56-906f-464117bb1c4f 7/11/2014 2:22 PM e9d31fd1-ff9f-4239-b972-6934dfd5b5b0 7/11/2014 2:22 PM 8b115e49-b719-4572-8950-fdde7d9e8329 7/11/2014 2:21 PM c90138f3-447a-443f-b34d-f20cb2ca5eef 7/11/2014 2:21 PM bp-1213835e-2cc2-46d8-950f-c80552140710 7/10/2014 7:19 PM 8e4d4704-c7e8-45ae-92d1-c1936a3cf2a6 7/10/2014 7:19 PM fee867fe-36a1-45fd-91d7-f772df90c445 7/9/2014 12:46 PM 921085e6-198c-4092-a27a-ca6453b005d6 7/9/2014 12:46 PM a9ad606e-fb21-4e09-aab7-a4c486c69935 7/9/2014 12:45 PM 1286a0c2-4297-4a55-aab2-66d305fab292 7/9/2014 12:45 PM e5852acf-4c14-4966-9719-01bbe48bcb22 7/9/2014 12:34 PM 437fa806-e57e-4813-864e-bf91eeda9c5a 7/9/2014 12:30 PM f1755687-6ee2-4e54-b715-e932385b0b06 7/9/2014 12:30 PM 676a926d-1d00-48da-ba76-a54fe6120950 7/9/2014 12:30 PM 799ebf39-29ae-468d-a38d-1fd2cbb6f72a 7/9/2014 12:30 PM 50af3ff3-807b-4774-9e27-10b0b44274b6 7/7/2014 1:30 PM bp-46d804f3-e2fa-4ee8-80bc-7fef72140705 7/5/2014 2:01 PM a5923ecd-a3a3-4954-9eee-0ef47de2ec38 7/3/2014 2:56 PM bp-445a6790-1b06-452f-99b0-5d9e42140702 7/2/2014 1:13 PM 70d26546-1129-4531-a568-f1f41af9e23b 7/1/2014 10:17 PM bp-91959090-132e-4ad4-aa94-8a0792140701 7/1/2014 11:45 AM bp-080002e2-5c9e-4bde-872d-0f7d52140628 6/28/2014 11:32 PM bp-e421345d-6b3c-49fb-9dba-f47682140628 6/28/2014 11:31 PM 1998bfdb-9243-498c-9138-a2a18a8f4cd7 6/28/2014 11:31 PM bp-8ab8fcf4-dec9-4740-ab26-5e70c2140628 6/28/2014 11:28 PM bp-84f024b3-60e2-4a13-b677-ad4402140628 6/28/2014 11:23 PM 433b8100-2d0d-4b17-9da3-e04a31fecf11 6/28/2014 11:22 PM bp-2e98f869-5d41-42f7-81b3-45ab82140628 6/28/2014 11:09 PM 3beb6d04-e113-4d5f-b18f-eb6638bf1d5a 6/28/2014 11:05 PM ad7b2a15-4f72-47bf-abbd-49773e9ccbdc 6/28/2014 11:03 PM 4619e75c-8f76-44f3-a2c3-a29366a394d4 6/28/2014 11:00 PM 0be9bfdf-ffff-4fba-8b73-76eb38b09fda 6/28/2014 10:59 PM bp-6d8b500b-00f2-41a3-a45b-11a042140628 6/28/2014 10:59 PM bp-0d863e01-d964-4880-8cf9-a0f402140628 6/28/2014 10:52 PM

Submitted Crash Reports Report ID Date Submitted 658fc8d0-7aa9-4b41-b8f2-77e532fb9b5d 4/30/2015 6:51 PM d0c6d0d5-d38b-48c8-8467-2e329559c4de 4/30/2015 2:22 PM 1656d536-5eb3-4ffa-a5d6-1b7059e9b782 4/29/2015 8:47 PM d41f410d-f1bf-4593-ae0c-546acb000016 4/29/2015 7:52 PM adb67beb-08d5-4ede-85a7-3293bd12730e 4/25/2015 11:58 AM e085ca0a-e7e9-441b-aa72-e07e0c8a198e 4/24/2015 2:16 PM ac194226-19f1-47f1-a05e-3c2be7d6f6dc 4/24/2015 2:15 PM f53ea807-5937-46a4-98c1-b341d72e02e8 4/23/2015 9:41 PM f8e5b82b-a5e3-411b-8aed-5c89ea05e520 4/20/2015 4:37 PM 7133d52b-3bee-4190-ba5f-6c25a4781521 4/18/2015 4:31 PM 46f90ca7-9be7-484a-99fb-ea29a009f012 4/16/2015 11:39 PM 76223550-b242-46f1-8e51-12e7460425f7 4/16/2015 11:39 PM 485d9b12-8e05-45df-aac8-105c11e739a2 4/16/2015 11:39 PM bp-e081b6f5-fcf9-450c-97d7-063142150416 4/16/2015 9:59 PM c1079d9f-df1d-46ac-a357-9329688f31a3 4/16/2015 5:14 PM 38935849-7339-4572-a06f-fede35c7813c 4/16/2015 5:14 PM dc727d21-03b7-4cfb-bcd4-ead1b730e87c 4/16/2015 5:02 PM 5a488f75-95c5-4372-91cc-7c2bf0cbb6f1 4/16/2015 5:02 PM ebac2519-f6fb-47a1-8e3c-82eb96e38703 4/16/2015 4:58 PM 4c40fd41-63ae-4aef-86c6-4cba60706273 4/16/2015 4:58 PM 13d4122a-1162-4b13-94c9-1cd1fd84463f 4/15/2015 5:51 PM 64d55560-0434-4e98-8fcd-848e40c92d49 4/15/2015 4:05 PM 453f892a-7429-4a1d-a08a-db58181ae9d1 4/15/2015 3:11 PM 504e796f-97f8-4de4-a652-d7a776a4f0e3 4/12/2015 2:45 PM 9d3c3bb8-8ae5-451a-a90d-abfe212b15c5 4/11/2015 3:19 PM 5fa258cf-f027-40d8-9df9-d0eda3d06a99 4/10/2015 11:16 PM 9ad32a82-cf33-42bc-b568-9b9783b50296 4/10/2015 12:03 AM bp-d4dfe5cc-ee03-4d1f-ba29-a694f2150408 4/8/2015 2:11 AM bp-359e46cf-c284-43d1-93ce-f01712150406 4/6/2015 11:06 AM 0eccacfd-4609-4e76-a2d3-01b88005e062 4/5/2015 11:23 PM bp-bd4033c3-4be7-40c3-897b-0435e2150404 4/5/2015 12:40 AM 735724df-d7a3-491f-950a-0f2bc5caec6a 4/3/2015 10:37 PM bp-8e920fe9-9059-4035-9d51-c0a7e2150401 4/1/2015 3:15 PM bp-498f1e49-86c8-4f7e-90f0-a53682150401 4/1/2015 2:16 PM 8b755998-124e-44af-af42-39f819b421b9 3/29/2015 10:26 PM bp-f362f608-149a-4df2-8ed2-d9d1b2150324 3/24/2015 11:34 PM e2a8c756-453c-41ff-9e3e-f7e78b44e3df 3/15/2015 3:04 AM bp-7e8b37bc-528f-4ba8-bc36-593672150307 3/7/2015 1:17 PM bp-063bf2e1-a787-4e0e-8c71-4471a2150307 3/7/2015 1:15 PM b139f930-79fc-486b-9b43-d816d785d908 2/28/2015 2:33 AM af31b883-eb09-4cc3-aea1-8bd1713c3cfb 2/24/2015 10:03 PM bp-be6afbea-b63a-41ee-b00e-b10d92150220 2/20/2015 11:00 AM 6dbac1f0-9120-4055-a9c2-3e99dd7f9a71 2/18/2015 2:12 PM 3d45e4b7-62b4-4ed2-9ee9-9c3087505576 2/18/2015 2:12 PM bp-a9f7d4e8-ab37-4965-b887-3324a2150217 2/17/2015 11:13 PM bp-f3f7824d-e5ab-42b5-99b5-f5c7e2150216 2/16/2015 7:37 PM bp-6eceb2c0-27e5-4e1b-93b7-dcaec2150216 2/16/2015 7:35 PM bp-e9961825-4499-4b18-a0ea-ee4af2150216 2/16/2015 5:19 PM bp-a8b0462b-ba12-4a33-9761-d5ee42150215 2/15/2015 4:21 PM bp-3d806035-f0cb-46c4-944b-72ebc2150215 2/15/2015 4:20 PM bp-b43f097c-56f1-4fce-af01-edd8c2150215 2/15/2015 4:19 PM bp-b6b97661-1cf1-49ff-859d-f81e22150205 2/5/2015 2:19 AM bp-9ecb16d8-0d5b-4cc2-ba79-b3b8c2150205 2/5/2015 2:19 AM bp-1db4851f-dd5e-4cd1-83b1-a3db72150205 2/5/2015 2:17 AM bp-b658e580-bc1f-4270-8750-85c302150205 2/5/2015 2:17 AM 7a12b0d2-e86e-41ce-bb0e-eeba02b866e4 2/5/2015 2:07 AM 7efbf454-5b04-4f88-86e7-4e4c2fc3e59f 2/5/2015 2:07 AM 96ef68d0-27bb-4eaf-a022-f8cb8c31024a 2/5/2015 2:07 AM de959869-562e-4903-a333-ea6a47c4e9ba 2/5/2015 2:07 AM bp-d8ad61a0-5c51-4557-8e06-135232150205 2/5/2015 2:05 AM 180bde96-200c-40a3-a113-c15caca4d529 2/5/2015 12:45 AM 94001a24-16b2-40ad-b5ef-4e2ddee9f95a 2/5/2015 12:45 AM ac4e3c09-1f59-4e15-836e-278edef78b9d 2/5/2015 12:45 AM bp-4d4068ed-4c2b-415a-b268-ce1fd2150204 2/5/2015 12:43 AM bp-787a18f7-f352-4b47-9179-6c5c22150204 2/5/2015 12:41 AM bp-f29c2bd5-be19-4fd1-9f4b-3a7a22150204 2/5/2015 12:19 AM 72dfc4fb-06c1-42bc-8494-064677f8d4c0 2/5/2015 12:14 AM bp-23f0d2ea-4d16-44b5-ba20-441652150204 2/5/2015 12:13 AM b91f268a-ceb3-4790-b54f-4d331f36c445 2/5/2015 12:11 AM bp-f43eba3d-2f93-4720-a6ca-016e52150122 1/22/2015 3:47 PM bp-9b8959be-535e-4730-a2fd-5b28d2150118 1/19/2015 12:37 AM e35c7e5b-b5d9-4d57-9fde-5068b7f26bcc 1/14/2015 5:53 PM 376ab77a-d27e-4b1b-923b-720989a53370 12/26/2014 9:14 PM 9f9dc5a8-8e78-41b0-8605-01e30ed8b1ef 12/25/2014 2:06 PM 9bb1af4b-9af5-4109-ad24-fdcf48b8bb8e 12/24/2014 1:37 AM 2533a7f7-d7ab-4914-9bca-323fb05d3454 12/15/2014 12:17 AM 03e9f5f2-db48-4aac-9f46-3b196cf4469c 12/14/2014 12:03 AM bp-4a1690fc-9f93-487d-8a18-036ca2141210 12/10/2014 4:22 PM bp-98b03308-a225-4e75-bcc4-af06d2141210 12/10/2014 2:04 AM bp-2d5f5ab5-3d18-48bd-b292-8b3ce2141207 12/8/2014 12:36 AM bp-6ebbff70-2bf5-431a-8c45-c39b72141206 12/6/2014 11:31 PM 8c815dbb-8771-402a-a1b9-372ec892441c 12/4/2014 11:59 PM c6b8ca14-5349-44f9-bdb6-096866097446 12/4/2014 2:00 AM e3057ebb-9233-42b0-b9f0-ab653204d7b0 12/4/2014 1:42 AM 19499d0c-9a2a-4aa8-8b13-72778a3585ed 12/4/2014 1:28 AM b24ee6eb-afe7-47ad-9fc1-aaa985779e49 12/4/2014 12:58 AM bp-bb855eae-2cc1-46bb-b5c9-2f93e2141203 12/3/2014 2:16 AM cb8929c9-57b8-45f1-be06-3cb0887d97b0 11/30/2014 9:09 PM 243956db-be1e-4b7a-87d9-ed1eee65db2d 11/30/2014 8:19 PM 630e0999-3197-4248-8bdd-33ba5287f6de 11/30/2014 12:29 AM 6243bcf3-7715-4778-8eea-a5866c35819a 11/29/2014 11:53 PM 884d8830-474f-4099-8f09-52299a0527bc 11/15/2014 7:04 PM bp-5bb43eda-4f73-48bf-9f20-f64c32141019 10/19/2014 10:31 PM bp-5716ad25-84a9-49c2-bdb1-4120e2141012 10/13/2014 12:03 AM bp-ff49c2c1-36fa-4e81-93f4-981af2141012 10/13/2014 12:03 AM bp-f5966ab2-3302-412f-8dff-e1b702141012 10/13/2014 12:03 AM c641ead0-244f-4a9b-9213-2b1c3544b10b 9/29/2014 11:50 AM a77ec40e-5466-4870-975d-c821b87f50cf 9/29/2014 11:50 AM 36a9b3ec-63a9-4b09-8383-dc99a2f4d8bb 9/29/2014 11:47 AM bp-1b1e6ed5-4eb2-4e0a-b085-e78472140928 9/28/2014 12:32 PM a32032b3-d388-4e45-a91b-5fb5072f2c62 9/28/2014 12:31 PM 9383746d-bde9-4e92-9b08-774c783581ab 9/10/2014 11:08 PM adff3eca-8627-4000-983d-8df0db239dad 9/10/2014 1:56 PM 8ab0cc24-bd9e-4c5d-90b2-a5327da29884 9/10/2014 1:54 PM 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10:06 AM ac75a48b-306b-408f-9176-04bbed1262f5 7/24/2014 10:06 AM 11e99aff-b235-426a-9705-aeeb8ffc8e94 7/23/2014 11:50 AM bp-9ff87286-1ef3-4d7b-87a6-687442140718 7/18/2014 12:08 PM bp-1158a4e0-9d08-4deb-b681-eb3782140718 7/18/2014 11:47 AM bp-23127b93-da5c-4884-a67e-f6d392140718 7/18/2014 11:43 AM bcb0f769-221b-4715-958d-33637ada775d 7/18/2014 11:28 AM a6a3fdb4-2c65-41b7-bc1e-b851938be723 7/18/2014 11:24 AM 20a73323-f0d3-4f08-9e1f-008df32b177c 7/18/2014 11:24 AM c57c7224-f02b-4a56-906f-464117bb1c4f 7/11/2014 2:22 PM e9d31fd1-ff9f-4239-b972-6934dfd5b5b0 7/11/2014 2:22 PM 8b115e49-b719-4572-8950-fdde7d9e8329 7/11/2014 2:21 PM c90138f3-447a-443f-b34d-f20cb2ca5eef 7/11/2014 2:21 PM bp-1213835e-2cc2-46d8-950f-c80552140710 7/10/2014 7:19 PM 8e4d4704-c7e8-45ae-92d1-c1936a3cf2a6 7/10/2014 7:19 PM fee867fe-36a1-45fd-91d7-f772df90c445 7/9/2014 12:46 PM 921085e6-198c-4092-a27a-ca6453b005d6 7/9/2014 12:46 PM a9ad606e-fb21-4e09-aab7-a4c486c69935 7/9/2014 12:45 PM 1286a0c2-4297-4a55-aab2-66d305fab292 7/9/2014 12:45 PM e5852acf-4c14-4966-9719-01bbe48bcb22 7/9/2014 12:34 PM 437fa806-e57e-4813-864e-bf91eeda9c5a 7/9/2014 12:30 PM f1755687-6ee2-4e54-b715-e932385b0b06 7/9/2014 12:30 PM 676a926d-1d00-48da-ba76-a54fe6120950 7/9/2014 12:30 PM 799ebf39-29ae-468d-a38d-1fd2cbb6f72a 7/9/2014 12:30 PM 50af3ff3-807b-4774-9e27-10b0b44274b6 7/7/2014 1:30 PM bp-46d804f3-e2fa-4ee8-80bc-7fef72140705 7/5/2014 2:01 PM a5923ecd-a3a3-4954-9eee-0ef47de2ec38 7/3/2014 2:56 PM bp-445a6790-1b06-452f-99b0-5d9e42140702 7/2/2014 1:13 PM 70d26546-1129-4531-a568-f1f41af9e23b 7/1/2014 10:17 PM bp-91959090-132e-4ad4-aa94-8a0792140701 7/1/2014 11:45 AM bp-080002e2-5c9e-4bde-872d-0f7d52140628 6/28/2014 11:32 PM bp-e421345d-6b3c-49fb-9dba-f47682140628 6/28/2014 11:31 PM 1998bfdb-9243-498c-9138-a2a18a8f4cd7 6/28/2014 11:31 PM bp-8ab8fcf4-dec9-4740-ab26-5e70c2140628 6/28/2014 11:28 PM bp-84f024b3-60e2-4a13-b677-ad4402140628 6/28/2014 11:23 PM 433b8100-2d0d-4b17-9da3-e04a31fecf11 6/28/2014 11:22 PM bp-2e98f869-5d41-42f7-81b3-45ab82140628 6/28/2014 11:09 PM 3beb6d04-e113-4d5f-b18f-eb6638bf1d5a 6/28/2014 11:05 PM ad7b2a15-4f72-47bf-abbd-49773e9ccbdc 6/28/2014 11:03 PM 4619e75c-8f76-44f3-a2c3-a29366a394d4 6/28/2014 11:00 PM 0be9bfdf-ffff-4fba-8b73-76eb38b09fda 6/28/2014 10:59 PM bp-6d8b500b-00f2-41a3-a45b-11a042140628 6/28/2014 10:59 PM bp-0d863e01-d964-4880-8cf9-a0f402140628 6/28/2014 10:52 PM

Modified by cor-el

FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

Test only

Test only

Modified by FredMcD

FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

Please read carefully;

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Please read carefully; Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it and select '''Submit'''. Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in.
FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

This crash report shows;

Date Processed 2015-04-16

Product Firefox Version 37.0.1

OS Windows NT OS Version 6.1.7601 Service Pack 1

mbae.dll = Malwarebytes Anti-Exploit

icudt52.dll = International Components for Unicode


Total Virtual Memory 2147352576

Available Virtual Memory 961957888

System Memory Use Percentage 88

Available Page File 1307754496

Available Physical Memory 247996416


Remove your current Malwarebytes, then download the current http://www.malwarebytes.org/products/malwarebytes_free/

This crash report shows; Date Processed 2015-04-16 Product Firefox Version 37.0.1 OS Windows NT OS Version 6.1.7601 Service Pack 1 mbae.dll = Malwarebytes Anti-Exploit icudt52.dll = International Components for Unicode ------------------------- Total Virtual Memory 2147352576 Available Virtual Memory 961957888 System Memory Use Percentage 88 Available Page File 1307754496 Available Physical Memory 247996416 ----------------------------------------- Remove your current Malwarebytes, then download the current http://www.malwarebytes.org/products/malwarebytes_free/