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RealPlayer Downloader does not work on Firefox addon is enabled

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  • 36 have this problem
  • 386 views
  • Last reply by FredMcD

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I have been experiencing problems with my Firefox; firstly it takes very long to open the browser at this point my RealPlayer Downloader worked fine. Thereafter my Firefox crashed several times. I removed Firefox and did a fresh new installation with the latest Firefox. I there after also did a new installation of RealPlayer and RealPlayer. In the Add-ons, it does show that the RealPlayer is enabled, but I am unable to download video. When playing the video on the web, the RealPlayer Downloader does not appear to download, please help! Thank you Kyle

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Ever since Real Player became Real Player Cloud, my downloader has not worked. A big lose. Now I use Download Managers. They work very well with Firefox. I have several that work independent from Firefox letting me browse instead of waiting for the file transfer.


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Submitted Crash Reports Report ID Date Submitted 658fc8d0-7aa9-4b41-b8f2-77e532fb9b5d 4/30/2015 6:51 PM d0c6d0d5-d38b-48c8-8467-2e329559c4de 4/30/2015 2:22 PM 1656d536-5eb3-4ffa-a5d6-1b7059e9b782 4/29/2015 8:47 PM d41f410d-f1bf-4593-ae0c-546acb000016 4/29/2015 7:52 PM adb67beb-08d5-4ede-85a7-3293bd12730e 4/25/2015 11:58 AM e085ca0a-e7e9-441b-aa72-e07e0c8a198e 4/24/2015 2:16 PM ac194226-19f1-47f1-a05e-3c2be7d6f6dc 4/24/2015 2:15 PM f53ea807-5937-46a4-98c1-b341d72e02e8 4/23/2015 9:41 PM f8e5b82b-a5e3-411b-8aed-5c89ea05e520 4/20/2015 4:37 PM 7133d52b-3bee-4190-ba5f-6c25a4781521 4/18/2015 4:31 PM 46f90ca7-9be7-484a-99fb-ea29a009f012 4/16/2015 11:39 PM 76223550-b242-46f1-8e51-12e7460425f7 4/16/2015 11:39 PM 485d9b12-8e05-45df-aac8-105c11e739a2 4/16/2015 11:39 PM bp-e081b6f5-fcf9-450c-97d7-063142150416 4/16/2015 9:59 PM c1079d9f-df1d-46ac-a357-9329688f31a3 4/16/2015 5:14 PM 38935849-7339-4572-a06f-fede35c7813c 4/16/2015 5:14 PM dc727d21-03b7-4cfb-bcd4-ead1b730e87c 4/16/2015 5:02 PM 5a488f75-95c5-4372-91cc-7c2bf0cbb6f1 4/16/2015 5:02 PM ebac2519-f6fb-47a1-8e3c-82eb96e38703 4/16/2015 4:58 PM 4c40fd41-63ae-4aef-86c6-4cba60706273 4/16/2015 4:58 PM 13d4122a-1162-4b13-94c9-1cd1fd84463f 4/15/2015 5:51 PM 64d55560-0434-4e98-8fcd-848e40c92d49 4/15/2015 4:05 PM 453f892a-7429-4a1d-a08a-db58181ae9d1 4/15/2015 3:11 PM 504e796f-97f8-4de4-a652-d7a776a4f0e3 4/12/2015 2:45 PM 9d3c3bb8-8ae5-451a-a90d-abfe212b15c5 4/11/2015 3:19 PM 5fa258cf-f027-40d8-9df9-d0eda3d06a99 4/10/2015 11:16 PM 9ad32a82-cf33-42bc-b568-9b9783b50296 4/10/2015 12:03 AM bp-d4dfe5cc-ee03-4d1f-ba29-a694f2150408 4/8/2015 2:11 AM bp-359e46cf-c284-43d1-93ce-f01712150406 4/6/2015 11:06 AM 0eccacfd-4609-4e76-a2d3-01b88005e062 4/5/2015 11:23 PM bp-bd4033c3-4be7-40c3-897b-0435e2150404 4/5/2015 12:40 AM 735724df-d7a3-491f-950a-0f2bc5caec6a 4/3/2015 10:37 PM bp-8e920fe9-9059-4035-9d51-c0a7e2150401 4/1/2015 3:15 PM bp-498f1e49-86c8-4f7e-90f0-a53682150401 4/1/2015 2:16 PM 8b755998-124e-44af-af42-39f819b421b9 3/29/2015 10:26 PM bp-f362f608-149a-4df2-8ed2-d9d1b2150324 3/24/2015 11:34 PM e2a8c756-453c-41ff-9e3e-f7e78b44e3df 3/15/2015 3:04 AM bp-7e8b37bc-528f-4ba8-bc36-593672150307 3/7/2015 1:17 PM bp-063bf2e1-a787-4e0e-8c71-4471a2150307 3/7/2015 1:15 PM b139f930-79fc-486b-9b43-d816d785d908 2/28/2015 2:33 AM af31b883-eb09-4cc3-aea1-8bd1713c3cfb 2/24/2015 10:03 PM bp-be6afbea-b63a-41ee-b00e-b10d92150220 2/20/2015 11:00 AM 6dbac1f0-9120-4055-a9c2-3e99dd7f9a71 2/18/2015 2:12 PM 3d45e4b7-62b4-4ed2-9ee9-9c3087505576 2/18/2015 2:12 PM bp-a9f7d4e8-ab37-4965-b887-3324a2150217 2/17/2015 11:13 PM bp-f3f7824d-e5ab-42b5-99b5-f5c7e2150216 2/16/2015 7:37 PM bp-6eceb2c0-27e5-4e1b-93b7-dcaec2150216 2/16/2015 7:35 PM bp-e9961825-4499-4b18-a0ea-ee4af2150216 2/16/2015 5:19 PM bp-a8b0462b-ba12-4a33-9761-d5ee42150215 2/15/2015 4:21 PM bp-3d806035-f0cb-46c4-944b-72ebc2150215 2/15/2015 4:20 PM bp-b43f097c-56f1-4fce-af01-edd8c2150215 2/15/2015 4:19 PM bp-b6b97661-1cf1-49ff-859d-f81e22150205 2/5/2015 2:19 AM bp-9ecb16d8-0d5b-4cc2-ba79-b3b8c2150205 2/5/2015 2:19 AM bp-1db4851f-dd5e-4cd1-83b1-a3db72150205 2/5/2015 2:17 AM bp-b658e580-bc1f-4270-8750-85c302150205 2/5/2015 2:17 AM 7a12b0d2-e86e-41ce-bb0e-eeba02b866e4 2/5/2015 2:07 AM 7efbf454-5b04-4f88-86e7-4e4c2fc3e59f 2/5/2015 2:07 AM 96ef68d0-27bb-4eaf-a022-f8cb8c31024a 2/5/2015 2:07 AM de959869-562e-4903-a333-ea6a47c4e9ba 2/5/2015 2:07 AM bp-d8ad61a0-5c51-4557-8e06-135232150205 2/5/2015 2:05 AM 180bde96-200c-40a3-a113-c15caca4d529 2/5/2015 12:45 AM 94001a24-16b2-40ad-b5ef-4e2ddee9f95a 2/5/2015 12:45 AM ac4e3c09-1f59-4e15-836e-278edef78b9d 2/5/2015 12:45 AM bp-4d4068ed-4c2b-415a-b268-ce1fd2150204 2/5/2015 12:43 AM bp-787a18f7-f352-4b47-9179-6c5c22150204 2/5/2015 12:41 AM bp-f29c2bd5-be19-4fd1-9f4b-3a7a22150204 2/5/2015 12:19 AM 72dfc4fb-06c1-42bc-8494-064677f8d4c0 2/5/2015 12:14 AM bp-23f0d2ea-4d16-44b5-ba20-441652150204 2/5/2015 12:13 AM b91f268a-ceb3-4790-b54f-4d331f36c445 2/5/2015 12:11 AM bp-f43eba3d-2f93-4720-a6ca-016e52150122 1/22/2015 3:47 PM bp-9b8959be-535e-4730-a2fd-5b28d2150118 1/19/2015 12:37 AM e35c7e5b-b5d9-4d57-9fde-5068b7f26bcc 1/14/2015 5:53 PM 376ab77a-d27e-4b1b-923b-720989a53370 12/26/2014 9:14 PM 9f9dc5a8-8e78-41b0-8605-01e30ed8b1ef 12/25/2014 2:06 PM 9bb1af4b-9af5-4109-ad24-fdcf48b8bb8e 12/24/2014 1:37 AM 2533a7f7-d7ab-4914-9bca-323fb05d3454 12/15/2014 12:17 AM 03e9f5f2-db48-4aac-9f46-3b196cf4469c 12/14/2014 12:03 AM bp-4a1690fc-9f93-487d-8a18-036ca2141210 12/10/2014 4:22 PM bp-98b03308-a225-4e75-bcc4-af06d2141210 12/10/2014 2:04 AM bp-2d5f5ab5-3d18-48bd-b292-8b3ce2141207 12/8/2014 12:36 AM bp-6ebbff70-2bf5-431a-8c45-c39b72141206 12/6/2014 11:31 PM 8c815dbb-8771-402a-a1b9-372ec892441c 12/4/2014 11:59 PM c6b8ca14-5349-44f9-bdb6-096866097446 12/4/2014 2:00 AM e3057ebb-9233-42b0-b9f0-ab653204d7b0 12/4/2014 1:42 AM 19499d0c-9a2a-4aa8-8b13-72778a3585ed 12/4/2014 1:28 AM b24ee6eb-afe7-47ad-9fc1-aaa985779e49 12/4/2014 12:58 AM bp-bb855eae-2cc1-46bb-b5c9-2f93e2141203 12/3/2014 2:16 AM cb8929c9-57b8-45f1-be06-3cb0887d97b0 11/30/2014 9:09 PM 243956db-be1e-4b7a-87d9-ed1eee65db2d 11/30/2014 8:19 PM 630e0999-3197-4248-8bdd-33ba5287f6de 11/30/2014 12:29 AM 6243bcf3-7715-4778-8eea-a5866c35819a 11/29/2014 11:53 PM 884d8830-474f-4099-8f09-52299a0527bc 11/15/2014 7:04 PM bp-5bb43eda-4f73-48bf-9f20-f64c32141019 10/19/2014 10:31 PM bp-5716ad25-84a9-49c2-bdb1-4120e2141012 10/13/2014 12:03 AM bp-ff49c2c1-36fa-4e81-93f4-981af2141012 10/13/2014 12:03 AM bp-f5966ab2-3302-412f-8dff-e1b702141012 10/13/2014 12:03 AM c641ead0-244f-4a9b-9213-2b1c3544b10b 9/29/2014 11:50 AM a77ec40e-5466-4870-975d-c821b87f50cf 9/29/2014 11:50 AM 36a9b3ec-63a9-4b09-8383-dc99a2f4d8bb 9/29/2014 11:47 AM bp-1b1e6ed5-4eb2-4e0a-b085-e78472140928 9/28/2014 12:32 PM a32032b3-d388-4e45-a91b-5fb5072f2c62 9/28/2014 12:31 PM 9383746d-bde9-4e92-9b08-774c783581ab 9/10/2014 11:08 PM adff3eca-8627-4000-983d-8df0db239dad 9/10/2014 1:56 PM 8ab0cc24-bd9e-4c5d-90b2-a5327da29884 9/10/2014 1:54 PM 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10:06 AM ac75a48b-306b-408f-9176-04bbed1262f5 7/24/2014 10:06 AM 11e99aff-b235-426a-9705-aeeb8ffc8e94 7/23/2014 11:50 AM bp-9ff87286-1ef3-4d7b-87a6-687442140718 7/18/2014 12:08 PM bp-1158a4e0-9d08-4deb-b681-eb3782140718 7/18/2014 11:47 AM bp-23127b93-da5c-4884-a67e-f6d392140718 7/18/2014 11:43 AM bcb0f769-221b-4715-958d-33637ada775d 7/18/2014 11:28 AM a6a3fdb4-2c65-41b7-bc1e-b851938be723 7/18/2014 11:24 AM 20a73323-f0d3-4f08-9e1f-008df32b177c 7/18/2014 11:24 AM c57c7224-f02b-4a56-906f-464117bb1c4f 7/11/2014 2:22 PM e9d31fd1-ff9f-4239-b972-6934dfd5b5b0 7/11/2014 2:22 PM 8b115e49-b719-4572-8950-fdde7d9e8329 7/11/2014 2:21 PM c90138f3-447a-443f-b34d-f20cb2ca5eef 7/11/2014 2:21 PM bp-1213835e-2cc2-46d8-950f-c80552140710 7/10/2014 7:19 PM 8e4d4704-c7e8-45ae-92d1-c1936a3cf2a6 7/10/2014 7:19 PM fee867fe-36a1-45fd-91d7-f772df90c445 7/9/2014 12:46 PM 921085e6-198c-4092-a27a-ca6453b005d6 7/9/2014 12:46 PM a9ad606e-fb21-4e09-aab7-a4c486c69935 7/9/2014 12:45 PM 1286a0c2-4297-4a55-aab2-66d305fab292 7/9/2014 12:45 PM e5852acf-4c14-4966-9719-01bbe48bcb22 7/9/2014 12:34 PM 437fa806-e57e-4813-864e-bf91eeda9c5a 7/9/2014 12:30 PM f1755687-6ee2-4e54-b715-e932385b0b06 7/9/2014 12:30 PM 676a926d-1d00-48da-ba76-a54fe6120950 7/9/2014 12:30 PM 799ebf39-29ae-468d-a38d-1fd2cbb6f72a 7/9/2014 12:30 PM 50af3ff3-807b-4774-9e27-10b0b44274b6 7/7/2014 1:30 PM bp-46d804f3-e2fa-4ee8-80bc-7fef72140705 7/5/2014 2:01 PM a5923ecd-a3a3-4954-9eee-0ef47de2ec38 7/3/2014 2:56 PM bp-445a6790-1b06-452f-99b0-5d9e42140702 7/2/2014 1:13 PM 70d26546-1129-4531-a568-f1f41af9e23b 7/1/2014 10:17 PM bp-91959090-132e-4ad4-aa94-8a0792140701 7/1/2014 11:45 AM bp-080002e2-5c9e-4bde-872d-0f7d52140628 6/28/2014 11:32 PM bp-e421345d-6b3c-49fb-9dba-f47682140628 6/28/2014 11:31 PM 1998bfdb-9243-498c-9138-a2a18a8f4cd7 6/28/2014 11:31 PM bp-8ab8fcf4-dec9-4740-ab26-5e70c2140628 6/28/2014 11:28 PM bp-84f024b3-60e2-4a13-b677-ad4402140628 6/28/2014 11:23 PM 433b8100-2d0d-4b17-9da3-e04a31fecf11 6/28/2014 11:22 PM bp-2e98f869-5d41-42f7-81b3-45ab82140628 6/28/2014 11:09 PM 3beb6d04-e113-4d5f-b18f-eb6638bf1d5a 6/28/2014 11:05 PM ad7b2a15-4f72-47bf-abbd-49773e9ccbdc 6/28/2014 11:03 PM 4619e75c-8f76-44f3-a2c3-a29366a394d4 6/28/2014 11:00 PM 0be9bfdf-ffff-4fba-8b73-76eb38b09fda 6/28/2014 10:59 PM bp-6d8b500b-00f2-41a3-a45b-11a042140628 6/28/2014 10:59 PM bp-0d863e01-d964-4880-8cf9-a0f402140628 6/28/2014 10:52 PM

Modified by cor-el

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Test only

Modified by FredMcD

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Please read carefully;

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

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This crash report shows;

Date Processed 2015-04-16

Product Firefox Version 37.0.1

OS Windows NT OS Version 6.1.7601 Service Pack 1

mbae.dll = Malwarebytes Anti-Exploit

icudt52.dll = International Components for Unicode


Total Virtual Memory 2147352576

Available Virtual Memory 961957888

System Memory Use Percentage 88

Available Page File 1307754496

Available Physical Memory 247996416


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