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Firefox crashes constantly since last update that introduced Firefox Hello. Switched to Chrome to get work done, but miss Firefox :(

Posted

It crashes sporadically and for no immediately obvious reason. I switched away for a while because I had coursework to attend to, but I really miss Firefox. It's the best browser.

bp-ed80e6ec-fe5f-4547-97a2-5235d2150428 4/23/2015 5:32 PM bp-92659dd0-0ff8-4bfd-b663-72ad32150419 4/19/2015 12:35 AM bp-1f1fcb91-e48b-488a-ae6b-fb74e2150414 4/14/2015 4:05 PM bp-4c60c712-93c4-4c77-92bc-2f0642150321 3/21/2015 12:51 PM bp-42712d1f-9679-4859-8f7f-db6bd2150321 3/21/2015 12:51 PM bp-94119fb3-d6b5-4673-95a1-bdaf42150318 3/18/2015 4:58 PM bp-668f6201-08bb-4283-87d5-f2f062150310 3/10/2015 4:39 PM bp-7e4e63eb-1916-4231-a25e-3dc4e2150310 3/10/2015 4:39 PM bp-a32b2c14-9873-403a-888c-572442150310 3/10/2015 4:39 PM bp-4817c006-f2e9-4f67-8463-2a06b2150310 3/10/2015 4:39 PM

It crashes sporadically and for no immediately obvious reason. I switched away for a while because I had coursework to attend to, but I really miss Firefox. It's the best browser. bp-ed80e6ec-fe5f-4547-97a2-5235d2150428 4/23/2015 5:32 PM bp-92659dd0-0ff8-4bfd-b663-72ad32150419 4/19/2015 12:35 AM bp-1f1fcb91-e48b-488a-ae6b-fb74e2150414 4/14/2015 4:05 PM bp-4c60c712-93c4-4c77-92bc-2f0642150321 3/21/2015 12:51 PM bp-42712d1f-9679-4859-8f7f-db6bd2150321 3/21/2015 12:51 PM bp-94119fb3-d6b5-4673-95a1-bdaf42150318 3/18/2015 4:58 PM bp-668f6201-08bb-4283-87d5-f2f062150310 3/10/2015 4:39 PM bp-7e4e63eb-1916-4231-a25e-3dc4e2150310 3/10/2015 4:39 PM bp-a32b2c14-9873-403a-888c-572442150310 3/10/2015 4:39 PM bp-4817c006-f2e9-4f67-8463-2a06b2150310 3/10/2015 4:39 PM

Modified by cor-el

Additional System Details

Installed Plug-ins

  • ActiveTouch General Plugin Container Version 105
  • Citrix Online App Detector Plugin
  • Version 5.41.2.0
  • Google Update
  • Hola VLC media player Web Plugin
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • NPWLPG
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0
  • Unity Player 4.5.2f1
  • VLC media player Web Plugin 2.1.3
  • Enables interaction with CDF content.

Application

  • Firefox 37.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0
  • Support URL: https://support.mozilla.org/1/firefox/37.0.1/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.9 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Bamboo Feed Reader 2.1.2 ({b2e69492-2358-071a-7056-24ad0c3defb1})
  • Greasemonkey 3.1 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • Hola Better Internet 1.7.608 (jid1-4P0kohSJxU1qGg@jetpack)
  • Lightbeam 1.2.1 (jid1-F9UJ2thwoAm5gQ@jetpack)
  • Self-Destructing Cookies 0.4.7 (jid0-9XfBwUWnvPx4wWsfBWMCm4Jj69E@jetpack)
  • Thumbnail Zoom Plus 3.3 (thumbnailZoom@dadler.github.com)
  • Skype Click to Call 7.3.16540.9015 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 4600
  • adapterDescription2: NVIDIA GeForce GTX 765M
  • adapterDeviceID: 0x0416
  • adapterDeviceID2: 0x11e2
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 2048
  • adapterSubsysID: 02301558
  • adapterSubsysID2: 02301558
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.17111
  • driverDate: 5-16-2014
  • driverDate2: 10-29-2014
  • driverVersion: 10.18.10.3621
  • driverVersion2: 9.18.13.4460
  • info: {u'AzureContentBackend': u'direct2d 1.1', u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 765M Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: No
user633449 1539 solutions 10745 answers

This crash is being caused by your graphics card. The driver is a bit out of date, so try the steps at Upgrade your graphics drivers to use hardware acceleration and WebGL to update them. See if that improve's Firefox's stability.

If not, turn off hardware acceleration, Turning off hardware acceleration

This crash is being caused by your graphics card. The driver is a bit out of date, so try the steps at [[Upgrade your graphics drivers to use hardware acceleration and WebGL]] to update them. See if that improve's Firefox's stability. If not, turn off hardware acceleration, [[Upgrade your graphics drivers to use hardware acceleration and WebGL#w_turning-off-hardware-acceleration|Turning off hardware acceleration]]