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Update to version 31.6.0 did not delete version 24.4.0

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  • Last reply by Wayne Mery

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In Windows 8 under "Programs and Features" I find that apart from the current version of Thunderbird (31.6.0) Thunderbird 24.4.0 is also still installed. Does Thunderbird not deinstall previous versions automatically when updating?

Can I safely delete version 24?

Thank you for your help.

Holger

In Windows 8 under "Programs and Features" I find that apart from the current version of Thunderbird (31.6.0) Thunderbird 24.4.0 is also still installed. Does Thunderbird not deinstall previous versions automatically when updating? Can I safely delete version 24? Thank you for your help. Holger

Chosen solution

You will find the programs and feature has a ghost entry and removing 24 will remove the current version. You need one of the many registry fixer programs that remove these phantom entries. Windows actually does a poor job of managing installed programs, so this sort of situation is not uncommon.

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Chosen Solution

You will find the programs and feature has a ghost entry and removing 24 will remove the current version. You need one of the many registry fixer programs that remove these phantom entries. Windows actually does a poor job of managing installed programs, so this sort of situation is not uncommon.

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Hello Matt,

Thank you for your help.

Therefore, I will not remove version 24 because I still need version 31. I will just leave it as it is.

Then, I suppose that the same holds true for Firefox 28 and 37 which are both shown. Is my assumption correct?

Thank you for your support, Holger

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you assume correctly.

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Mark,

Thank you for your help,

Holger

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Yeah, this kinda sucks. I've got dozens of such entries. Matt, what's the best bug report for this?