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Where have my bookmarks gone?

Posted

I recently updated my Firefox to the most recent version and now all my bookmarks have disappeared.

There is a bookmarks folder in a folder named Old Firefox Data, which is on my desktop but there is just a load of jargon in there.

Please advise how i get my bookmarks back.

I recently updated my Firefox to the most recent version and now all my bookmarks have disappeared. There is a bookmarks folder in a folder named Old Firefox Data, which is on my desktop but there is just a load of jargon in there. Please advise how i get my bookmarks back.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • np-mswmp
  • Motive Plugin for Mozilla Browsers
  • Nokia Suite Enabler Plugin
  • npapicomadapter
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 17.0 r0
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  • Adobe Shockwave for Director Netscape plug-in, version 12.1.6.156
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  • WildTangent Games App V2 Presence Detector
  • NPWLPG
  • The iMesh plugin allows you to open and play tracks on iMesh
  • iTunes Detector Plug-in

Application

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  • Support URL: https://support.mozilla.org/1/firefox/36.0.1/WINNT/en-US/

Extensions

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  • Dangerous Websites Blocker 13.0.1.4480 (content_blocker@kaspersky.com) (Inactive)
  • HP Smart Web Printing 4.51 (smartwebprinting@hp.com) (Inactive)
  • Kaspersky URL Advisor 13.0.1.4480 (url_advisor@kaspersky.com) (Inactive)
  • Safe Money 13.0.1.4480 (online_banking@kaspersky.com) (Inactive)
  • Virtual Keyboard 13.0.1.4480 (virtual_keyboard@kaspersky.com) (Inactive)

Javascript

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Graphics

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Jon Gregory 30 solutions 242 answers

Check out this article . It should give you directions on how to do the restore. If they aren't sufficient, please feel free to reply right back!!

Have a great day!!

Jon

Check out this [https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_restoring-from-backups article] . It should give you directions on how to do the restore. If they aren't sufficient, please feel free to reply right back!! Have a great day!! Jon
cor-el
  • Top 10 Contributor
  • Moderator
17516 solutions 158398 answers

Is the bookmarkbackups folder in the current Firefox profile folder empty?

You can use this button to go to the currently used Firefox profile folder:

When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover data from the old profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Is the bookmarkbackups folder in the current Firefox profile folder empty? You can use this button to go to the currently used Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) *http://kb.mozillazine.org/Profile_folder_-_Firefox When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone. It is possible to recover data from the old profile, but be cautious not to copy corrupted files to avoid carrying over problems. *https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile

Question owner

hwatson1985 said

I recently updated my Firefox to the most recent version and now all my bookmarks have disappeared. There is a bookmarks folder in a folder named Old Firefox Data, which is on my desktop but there is just a load of jargon in there. Please advise how i get my bookmarks back.

Hi i have tried what you suggested and this hasn't worked.

I only have the options i have to restore my bookmarks are from after the new version had been installed. All of my bookmarks were saved before this version was installed.

Please advise.

Thank you.

''hwatson1985 [[#question-1059008|said]]'' <blockquote> I recently updated my Firefox to the most recent version and now all my bookmarks have disappeared. There is a bookmarks folder in a folder named Old Firefox Data, which is on my desktop but there is just a load of jargon in there. Please advise how i get my bookmarks back. </blockquote> Hi i have tried what you suggested and this hasn't worked. I only have the options i have to restore my bookmarks are from after the new version had been installed. All of my bookmarks were saved before this version was installed. Please advise. Thank you.
cor-el
  • Top 10 Contributor
  • Moderator
17516 solutions 158398 answers

You can restore a compressed .jsonlz4 backup from the bookmarkbackups folder in the "Old Firefox Data" folder on the desktop.

  • Bookmarks > Show All Bookmarks > Import & Backup > Restore > Choose File
You can restore a compressed .jsonlz4 backup from the bookmarkbackups folder in the "Old Firefox Data" folder on the desktop. *Bookmarks > Show All Bookmarks > Import & Backup > Restore > Choose File
orr4sale 0 solutions 5 answers

I also have the same problem, can't get my old bookmarks back.

David

I also have the same problem, can't get my old bookmarks back. David
cor-el
  • Top 10 Contributor
  • Moderator
17516 solutions 158398 answers

Hi David

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions and installed plugins.

Hi David Could you please start a new thread for your question? Then you can provide more information like your operating system and installed extensions and installed plugins. *[[/questions/new start a new thread]] *[[/kb/Using+the+Troubleshooting+Information+page]]