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So unhappy, I have tried to uninstall a shopathome.com ribbon. Instructions make no sense I don't see what you are telling me to do.

  • 1 reply
  • 1 has this problem
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  • Last reply by alan_r

dictionary
dictionary
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I have shopathome.com ribbon that is on my screen. I asked for assistance in removing it and when I tried to do what Mozilla suggested there was not only NO add-on but it's totally confusing. I don't understand the arrow deal after menu and it's STILL there. Can you give a simpler way to remove this annoying ribbon. I am so frustrated I don't want a virus or anything else for that matter.

I have shopathome.com ribbon that is on my screen. I asked for assistance in removing it and when I tried to do what Mozilla suggested there was not only NO add-on but it's totally confusing. I don't understand the arrow deal after menu and it's STILL there. Can you give a simpler way to remove this annoying ribbon. I am so frustrated I don't want a virus or anything else for that matter.

All Replies (1)

alan_r
alan_r
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I'm not sure of the extent of your problem or previous advice you've had but ShopAtHome 8.20.0.11 is clearly showing as your only active extension. Add-ons Manager>Extensions>Shop at Home>Remove.