Firefox crashes
It opens quickly and works for about 45 min before lagging and finally crashing. Often I will have to use task mgr (which shows running) to endtask and finally restart. Happens only with Facebook. I have left my email countless times on the crash reports. Below are the Details of the crash.
AdapterDeviceID: 0x2e32 AdapterDriverVersion: 8.15.10.2119 AdapterSubsysID: 2a8c103c AdapterVendorID: 0x8086 Add-ons: %7Be4a8a97b-f2ed-450b-b12d-ee082ba24781%7D:3.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:37.0.1,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.9,%7B82AF8DCA-6DE9-405D-BD5E-43525BDAD38A%7D:7.3.16540.9015 AvailablePageFile: 3129655296 AvailablePhysicalMemory: 637050880 AvailableVirtualMemory: 291094528 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 50266112 BreakpadReserveSize: 67108864 BuildID: 20150402191859 CrashTime: 1429141560 EMCheckCompatibility: true Email: julyleo3@gmail.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1428121121 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2e32, AdapterSubsysID: 2a8c103c, AdapterDriverVersion: 8.15.10.2119 D3D11-WARP? D3D11-WARP- D3D11 Layers? D3D11 Layers+ OOMAllocationSize: 24 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 71239 StartupTime: 1429138742 SystemMemoryUsePercentage: 85 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 8515145728 TotalPhysicalMemory: 4258521088 TotalVirtualMemory: 4294836224 URL: https://apps.facebook.com/inthemafia/index.php?next_params=YTozOntpOjA7czoxNToiU2h1ZmZsZU1lY2hhbmljIjtpOjE7czoxNjoiY29sbGVjdEZyb21Cb2FyZCI7aToyO3M6NTI3OiImdHJhY2tlZD1kM2YxMWVhODg5ZDFkZjI0MmUyMjExZjYyZTU4YjU5M2NjNzVjYjYyOWVmMjI3Njk5MTRjOGY1NjRkYThiNDkzJmZyaWVuZF9pZD0xMDAwMDE2NTExODMyNzMmdG9rZW49Y2ZlYTc4ZjVlYWMwZWIwNmRkYjJhYWJjNTUxYTk4ZGImc2VuZGtleT02NWVjZGY3MGQyMTliZjI0YTcyYmNkNzhkMWVkZDA5MyUyNCUyNGNjRiUyOE5WVVglMjElMkFqZkgzUU1fJTIxYmIzRVdxLTExJTIxLmtwb1c2MjQlMkNLb2NyRyUyQzY2TUdUMTBrZEolMjlRLVBLJTIxWTM0LXEwN0c3cmp3NEolMkFGOWE1aVl5RyUyQ2hGOWE1aVl5RyUyQ2gmaW5zdGFsbF9zb3VyY2U9ZmVlZCZpbnN0YWxsX2xpbms9c2h1ZmZsZV9tZWNoYW5pYyZzZW5ka2V5PTY1ZWNkZjcwZDIxOWJmMjRhNzJiY2Q3OGQxZWRkMDkzJCRjY0YoTlZVWCEqamZIM1FNXyFiYjNFV3EtMTEhLmtwb1c2MjQsS29jckcsNjZNR1QxMGtkSilRLVBLIVkzNC1xMDdHN3JqdzRKKkY5YTVpWXlHLGhGOWE1aVl5RyxoJnNlbmR0aW1lPTE0MjkxNDEzODEmZnJpZW5kPTEyNTMwMTk2OCI7fQ== User32BeforeBlocklist: 1 Vendor: Mozilla Version: 37.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 :
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
All Replies (6)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
Date Submitted bp-212c3b0f-824c-4d4d-958f-81b4c2150415 4/15/2015 4:47 PM bp-6da16179-05b5-44a4-b67f-33a792150415 4/14/2015 8:58 PM bp-f1309445-2e8a-493d-909d-7bf6a2150415 4/14/2015 5:21 PM bp-01f07c02-a9af-474d-a0c9-938082150414 4/13/2015 10:25 PM bp-e7845919-f459-4a78-af46-ea0092150414 4/13/2015 8:32 PM bp-f28b48f7-8e7a-46df-88b4-dace62150414 4/13/2015 8:08 PM bp-ba3c8018-d487-4bcb-a887-89e272150413 4/13/2015 12:22 AM bp-a6f2dfee-dcc2-439d-aa71-957392150412 4/12/2015 1:03 PM bp-3ae71d1c-132f-45fa-b033-c54c12150412 4/11/2015 11:36 PM bp-44318628-5991-4cf2-8277-445482150411 4/11/2015 12:12 AM
Thank you for submitting crash reports, and sorry if it wasn't clear, but usually you won't get contacted by email unless the developers are trying to understand a pattern or have something for you to test. That's actually pretty rare, so you're in the right place now.
The first five reports show a similar problem: "OOM" or "out of memory". The report shows your Windows was down to about 15-20% free memory, which might be enough in many cases, but if Firefox cannot get a large enough block of memory from Windows, it can crash.
I don't think Adblock Plus would be the problem. Do any of your Greasemonkey scripts run on Facebook? What is the plugin described as "Facebook Video Calling Plugin"?
Greasemonkey is for Facebook yes. Not sure what the Video Calling thing is for, I'd assume it's for video calls over Facebook, which I never do, and so I think I will doff that one if that's contributing to the problem. Norton continuously tells me CPU and Memory are high.. then it lags and crashes. I've gone to Chrome cos it's so often.
Modified by LionLips25
The crashes also flagged;
IPSEng32.dll = Symantec Intrusion Detection
IPSLdr32.dll = Symantec Intrusion Detection
You may need to re-install your Norton programs.
Download the current full installers for your Norton programs and save them.
Download and run the Norton Removal Tool to uninstall your Norton product
After rebooting the computer, run a registry scanner. Then run the installers.
You can disable nonessential plugins by setting them to "Never Activate" on the Add-ons page. Either:
- Ctrl+Shift+a
- "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Plugins.
Regarding Greasemonkey userscripts, if you have any doubts about whether they could be responsible for the problem, they are easy to disable from the "monkey" button. For help with particular scripts, you may want to use the forum on the site where the script is hosted.