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Login credentials always prompted although correctly entered in SharePoint Site

  • 1 reply
  • 6 have this problem
  • 24 views
  • Last reply by guigs

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Firefox for Android has been the best browser for me while using Android phone and it has been excellent tool for me. But recently while I am accessing my company's Sharepoint-based website that requires me to login using my email account's credential, I encountered problem where I am being prompted numerous time to enter my username and password although I have entered the correct details. This has not been an issue back then. It only occured after I updated my Firefox for Android to version 37.0.2.

Hope you can help me on this.

Thanks!

All Replies (1)

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Two things to check initially:

  1. Check if there are any duplicates saved in the password manager, you may need: Password Manager
  2. Does this happen in both the mobile site and the "Request Desktop Site"?