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Firefox crashes

Posted

Very slow and crashes all the time and is constantly unresponsive.

Very slow and crashes all the time and is constantly unresponsive.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Shockwave Flash 17.0 d0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.7.157
  • Virtual Earth 3D 4.00090316005 plugin for Mozilla
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:38.0) Gecko/20100101 Firefox/38.0

More Information

FredMcD
  • Top 10 Contributor
4254 solutions 59574 answers

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

While in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there? While in Safe Mode, In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers, click it and select '''Submit'''. Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in.