Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

audio fails to use default device

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by guigs

more options

When watching videos on YouTube or listening to music on Spotify Web Player, SiriusXM web, Pandora, etc. switching the default audio device in Windows does nothing, sound continues playing through the originally selected device.

I am using Windows 8.1, Firefox version 37.0.1. I have tried downloading the beta Firefox, problem was not fixed and it make some of my extensions unusable.

When watching videos on YouTube or listening to music on Spotify Web Player, SiriusXM web, Pandora, etc. switching the default audio device in Windows does nothing, sound continues playing through the originally selected device. I am using Windows 8.1, Firefox version 37.0.1. I have tried downloading the beta Firefox, problem was not fixed and it make some of my extensions unusable.

All Replies (1)

more options

Does this happen in Safe Mode?

Do these troubleshooting steps help: