Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by FredMcD

more options

Crash ID: bp-246c2a1f-ec3a-4989-8e8e-beb112150410

All Replies (1)

more options

Signature hang

Process Type plugin Shockwave Flash Version:17.0.0.134


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: