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Firefox intermittently slow to load

Posted

Hardly worth a complaint, but sometimes frustrating. I'm running Firefox 37.0.1 under Windows Vista/64. It's not just this version, however, I have had the problem with previous ones as well.

When I click the Firefox icon in my tray, it often takes as long as 10 seconds for the browser (with a blank starting page) to appear on the screen. Now if an instance of Firefox is already running, it comes up instantly. This condition will continue until, for some unknown reason, I click on the icon and it appears very quickly, and continues to do so for as long as several days. Then it's back to 6-10 seconds. Nothing else changes, no updates or anything. Any ideas?

Hardly worth a complaint, but sometimes frustrating. I'm running Firefox 37.0.1 under Windows Vista/64. It's not just this version, however, I have had the problem with previous ones as well. When I click the Firefox icon in my tray, it often takes as long as 10 seconds for the browser (with a blank starting page) to appear on the screen. Now if an instance of Firefox is already running, it comes up instantly. This condition will continue until, for some unknown reason, I click on the icon and it appears very quickly, and continues to do so for as long as several days. Then it's back to 6-10 seconds. Nothing else changes, no updates or anything. Any ideas?

Additional System Details

Installed Plug-ins

  • ActiveTouch General Plugin Container Version 105
  • Amazon MP3 Downloader Plugin 1.0.17
  • Citrix Online App Detector Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • PDF-XChange Viewer Netscape Gecko Plugin
  • Chrome Virtual Keyboard
  • Content Blocker Google Chrome Extension
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0
  • VLC media player Web Plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • Firefox 37.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0
  • Support URL: https://support.mozilla.org/1/firefox/37.0.1/WINNT/en-US/

Extensions

  • BetterPrivacy 1.68 ({d40f5e7b-d2cf-4856-b441-cc613eeffbe3})
  • Dangerous Websites Blocker 4.0.10.15 (content_blocker@kaspersky.com)
  • Disconnect 3.15.3 (2.0@disconnect.me)
  • DuckDuckGo Plus 0.4.6 (jid1-ZAdIEUB7XOzOJw@jetpack)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Virtual Keyboard 4.0.10.15 (virtual_keyboard@kaspersky.com)
  • Zoom Page 12.2 (zoompage@DW-dev)
  • Kaspersky URL Advisor 4.0.10.15 (url_advisor@kaspersky.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) G33/G31 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x29c2
  • adapterDeviceID2:
  • adapterDrivers: igdumd64
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 020d1028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.23200
  • driverDate: 2-11-2008
  • driverDate2:
  • driverVersion: 7.14.10.1437
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedDriver']
  • numTotalWindows: 1
  • webglRendererMessage: [u'blockedDriver']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: No
Adriel 13 solutions 138 answers

Hi,

The loading of Firefox sometimes depend on your computer specifications. The big factor is the processor. A processor is the logic circuitry that responds to and processes the basic instructions that drive a computer.

You may also scan your computer for viruses. Virus is one factor that affect the stability of Firefox.

I recommend using this tool for scanning your computer to check for viruses. You can download it here: http://www.kaspersky.com/antivirus-removal-tool?form=1&ICID=Global_FREE_Win_KVRT_Download_Button

Please let me know if this helps.

Thank you!

Hi, The loading of Firefox sometimes depend on your computer specifications. The big factor is the processor. A processor is the logic circuitry that responds to and processes the basic instructions that drive a computer. You may also scan your computer for viruses. Virus is one factor that affect the stability of Firefox. I recommend using this tool for scanning your computer to check for viruses. You can download it here: http://www.kaspersky.com/antivirus-removal-tool?form=1&ICID=Global_FREE_Win_KVRT_Download_Button Please let me know if this helps. Thank you!