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selected safe mode, where's my bookmarks?

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after update, then reboot, I was forced ("x" generated that I have to choose) to select. I selected "Safe Browsing" instead of "default". Instead of my old looking Firefox, I get a brand new browser with absolutely no bookmarks. I need my bookmarks. Virus? I've no "quit" under top right menu. Refresh doesn't restore.

after update, then reboot, I was forced ("x" generated that I have to choose) to select. I selected "Safe Browsing" instead of "default". Instead of my old looking Firefox, I get a brand new browser with absolutely no bookmarks. I need my bookmarks. Virus? I've no "quit" under top right menu. Refresh doesn't restore.

Additional System Details

Installed Plug-ins

  • GEPlugin
  • Google Update
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 17.0 r0
  • 5.1.31211.0
  • NPWLPG

Application

  • Firefox 37.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0
  • Support URL: https://support.mozilla.org/1/firefox/37.0.1/WINNT/en-US/

Extensions

  • Anti-Banner 14.0.0.4971 (anti_banner@kaspersky.com) (Inactive)
  • Dangerous Websites Blocker 14.0.0.4971 (content_blocker@kaspersky.com) (Inactive)
  • Kaspersky URL Advisor 14.0.0.4971 (url_advisor@kaspersky.com) (Inactive)
  • Safe Money 14.0.0.4971 (online_banking@kaspersky.com) (Inactive)
  • Virtual Keyboard 14.0.0.4971 (virtual_keyboard@kaspersky.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0102
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 2ac2103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 1-27-2011
  • driverDate2:
  • driverVersion: 8.15.10.2291
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_4_1 ps_4_1)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
guigs 1072 solutions 11697 answers

HI michaelyuen, The Firefox Refresh is also the name of the old Reset button where the current Firefox profile will be restored to the defaults. If this is what you mean by refresh, then there should be a folder titled "Old Firefox Data".

However if you are also referring to private windows, the bookmarks are still accessed from the bookmarks menu.

Does this help or are they still missing?Recover lost or missing Bookmarks

HI michaelyuen, The Firefox Refresh is also the name of the old Reset button where the current Firefox profile will be restored to the defaults. If this is what you mean by refresh, then there ''should'' be a folder titled "Old Firefox Data". *[[Recovering important data from an old profile]] However if you are also referring to private windows, the bookmarks are still accessed from the bookmarks menu. Does this help or are they still missing?[[Recover lost or missing Bookmarks]]
cor-el
  • Top 10 Contributor
  • Moderator
17570 solutions 158915 answers

Did you use the Profile Manager to switch to another profile?

Did you use the Profile Manager to switch to another profile? *http://kb.mozillazine.org/Profile_Manager *https://support.mozilla.org/kb/Managing+profiles