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Why does old adobe flashplayer version 12 still show up after installing newer version 17?

g2notes
g2notes
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I have tried to update my Adobe Flashplayer at least 4 or 5 times. But each time I go to check it still shows version 12. Today, I went into computer programs and deleted version 12 off my computer, hoping this would solve the problem. It shows the newer version 17 I already downloaded to update my flashplayer.

Why does it still show version 12 with update message when I go to check if it updated?

Adobe shows version 17 in the list, and in my computer programs (shows as shockwave flash).

How do I delete the older version off firefox and make sure I'm using the current version?

Gloria aka/g2notes.

I have tried to update my Adobe Flashplayer at least 4 or 5 times. But each time I go to check it still shows version 12. Today, I went into computer programs and deleted version 12 off my computer, hoping this would solve the problem. It shows the newer version 17 I already downloaded to update my flashplayer. Why does it still show version 12 with update message when I go to check if it updated? Adobe shows version 17 in the list, and in my computer programs (shows as shockwave flash). How do I delete the older version off firefox and make sure I'm using the current version? Gloria aka/g2notes.

All Replies (2)

user1194064
user1194064
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This might help.

the-edmeister
the-edmeister
  • Moderator
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Adobe Flash seems to have a nasty habit where it doesn't always remove its' older plugins when it updates. Earlier today I saw one user's System Details showing 4 versions of the Flash plugin as being installed.

First, grab the Adobe uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then download the latest Flash Plugin version from here: Select Plugin-based browsers - the EXE version. https://www.adobe.com/products/flashplayer/distribution3.html

Run the Flash uninstaller program, then reboot your PC. Then install the Plugin version of Flash. So you'll have a clean installation of Flash for Firefox.