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Scrolling part-way down, everything below is black, but not on Internet Explorer: http://www.nws.noaa.gov/view/prodsByState.php?state=CO&prodtype=zone

Posted

This problem began about two years ago on many products on www.nws.noaa.gov/...; I assumed it was a website problem, but I contacted the weather bureau today and they said it works fine on Internet Explorer (and it does), but I prefer using Firefox and it must be a Firefox problem. What's wrong and how do I fix it? (I've updated my Firefox several times since the problem began.)

This problem began about two years ago on many products on www.nws.noaa.gov/...; I assumed it was a website problem, but I contacted the weather bureau today and they said it works fine on Internet Explorer (and it does), but I prefer using Firefox and it must be a Firefox problem. What's wrong and how do I fix it? (I've updated my Firefox several times since the problem began.)

Additional System Details

Installed Plug-ins

  • Shockwave Flash 16.0 r0
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Version 5.40.2.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • 5.1.30514.0
  • ActiveTouch General Plugin Container Version 105
  • GEPlugin
  • NDS Player Plugin
  • iTunes Detector Plug-in
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0

More Information

jscher2000
  • Top 10 Contributor
8502 solutions 69429 answers

Firefox sometimes shows black at the bottom of an area with a very tall background image. Could you give a more specific URL so someone could see whether that is the issue on that page, or it's something else?

Firefox sometimes shows black at the bottom of an area with a very tall background image. Could you give a more specific URL so someone could see whether that is the issue on that page, or it's something else?

Question owner

The URL was in the Subject of my post, but here it is again:

http://www.nws.noaa.gov/view/prodsByState.php?state=CO&prodtype=zone

Here is another one:

http://www.nws.noaa.gov/view/prodsByState.php?state=TX&prodtype=zone

If you scroll more than 20% of the way down, it turns black. Thanks.

The URL was in the Subject of my post, but here it is again: http://www.nws.noaa.gov/view/prodsByState.php?state=CO&prodtype=zone Here is another one: http://www.nws.noaa.gov/view/prodsByState.php?state=TX&prodtype=zone If you scroll more than 20% of the way down, it turns black. Thanks.
jscher2000
  • Top 10 Contributor
8502 solutions 69429 answers

I'm not having the problem on those pages on Windows 7. In case Firefox is incompatible with your graphics card/chipset driver software, could you try disabling Firefox from using hardware acceleration? You can do that here:

"3-bar" menu button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

This takes effect the next time you exit Firefox and start it up again. Any difference?

I'm not having the problem on those pages on Windows 7. In case Firefox is incompatible with your graphics card/chipset driver software, could you try disabling Firefox from using hardware acceleration? You can do that here: "3-bar" menu button (or Tools menu) > Options > Advanced On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available" This takes effect the next time you exit Firefox and start it up again. Any difference?

Question owner

"Use hardware acceleration when available" is already unchecked. But I am using XP, not Windows 7. Maybe you will suggest that is the problem. But the problem started at least two years ago, long before XP stopped being supported by MS. And, as a driver of a 1997 Toyota RAV4, that still works fine on the road, I philosophically object to the widespread acceptance of computer software/hardware being deemed obsolete after only a few years...built-in obsolesence. Or maybe you can still suggest what can be done other than to buy-in to pressures to upgrade to Windows 7, which some people are already saying is nearing its end.

"Use hardware acceleration when available" is already unchecked. But I am using XP, not Windows 7. Maybe you will suggest that is the problem. But the problem started at least two years ago, long before XP stopped being supported by MS. And, as a driver of a 1997 Toyota RAV4, that still works fine on the road, I philosophically object to the widespread acceptance of computer software/hardware being deemed obsolete after only a few years...built-in obsolesence. Or maybe you can still suggest what can be done other than to buy-in to pressures to upgrade to Windows 7, which some people are already saying is nearing its end.
jscher2000
  • Top 10 Contributor
8502 solutions 69429 answers

I'm not saying you should move to Windows 7, which actually is quite hard to find now. You might as well hold out for Windows 10.

But it's possible that the issue you're seeing only affects 32-bit versions of Windows and not 64-bit versions. Hopefully we can get some additional comments from other volunteers.

I'm not saying you should move to Windows 7, which actually is quite hard to find now. You might as well hold out for Windows 10. But it's possible that the issue you're seeing only affects 32-bit versions of Windows and not 64-bit versions. Hopefully we can get some additional comments from other volunteers.