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Launching the browser. It comes up, stays for 5 sec, crashes and comes back.

  • 6 replies
  • 1 has this problem
  • 7 views
  • Last reply by Wazzapp

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Why does it happen? How can I fix it?

Why does it happen? How can I fix it?

Chosen solution

Is this just with Firefox? What about other programs?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

Read this answer in context 👍 0

All Replies (6)

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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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bp-7fa54a56-90e7-409e-88d9-958d72150401 01/04/2015 19:08

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maybe that's an issue with hardware acceleration - please try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general and see if this makes a difference (that setting will take a restart of the browser to take effect).

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It worked :) thanks :) umm, my keyboard messed up. when there is no capslock the lettersare big and when there is they are small.

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Chosen Solution

Is this just with Firefox? What about other programs?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

Wazzapp said

Why does it happen? How can I fix it?

I don't use over browsers. Your solution helped. Thanks.