Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Firefox has had a problem and crashed"; repeatedly since skype update, won't stay up more than 3 or 4 minutes s, how do I stop it from crashing?

  • 4 replies
  • 3 have this problem
  • 3 views
  • Last reply by philipp

more options

"Firefox has had a problem and crashed"; repeatedly since skype update, won't stay up more than 3 or 4 minutes s, how do I stop it from crashing?

"Firefox has had a problem and crashed"; repeatedly since skype update, won't stay up more than 3 or 4 minutes s, how do I stop it from crashing?

All Replies (4)

more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

more options

Below is a screenshot of the report I repeatedly get after 3 or 4 minutes on firefox.

looking forward to the solution! Thanks! Roger

more options

PS:

didn't know where to put:

"ABOUT CRASHES"????

Roger

more options

hello roger, please put about:crashes into the address bar - then a page with your latest crash report ids will open. copy a few of the IDs starting with bp- and paste them here into a reply on the forum.