I can't uninstall; tried from control panel and from the uninstaller help file.

9 years ago

3/29/15, 11:02 AM

all explained above. nothing will remove this program from my computer...windows 8.1

Answer 1 · 2015-03-29 11:02:06

3/29/15, 11:18 AM

Hey bmatthewb

Sorry to hear you are not enjoying firefox as much as we are, and it seems your firefox doesnt want you to part either.

Try deleting it manually:

Delete the Firefox installation folder, which is located in one of these locations, by default:

   Windows:
       C:\Program Files\Mozilla Firefox
       C:\Program Files (x86)\Mozilla Firefox

Once done empty recycle bin and see if it is then listed in your programs from the control panel.

Hope this helps and get back to us so it is easier for other users to find the solution if they have the same prob :)

Brad

Answer 2 · 2015-03-29 11:02:06

3/30/15, 11:30 AM

What reason is given when you try to remove Firefox?

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?