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I have entered the correct "Master Password" however will not submit and regenerates the required box

Posted

Hello mozilla support, Okay, I am 100% sure of my "master password" which was set up approx 5 minutes ago. it is: Nov/01/1988 I would appreciate any input! Thanks

Hello mozilla support, Okay, I am 100% sure of my "master password" which was set up approx 5 minutes ago. it is: Nov/01/1988 I would appreciate any input! Thanks

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cor-el
  • Top 10 Contributor
  • Moderator
17416 solutions 157351 answers
Try to reset the Master Password. * https://support.mozilla.org/kb/Forgot+my+master+password
FredMcD
  • Top 10 Contributor
4224 solutions 58977 answers

Are you sure you used the right password? Passwords are cAsE sENsITIvE.

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

Are you sure you used the right password? Passwords are cAsE sENsITIvE. In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

Modified by FredMcD